"Excellent customer service by TJ and Keith . Very..."
Excellent customer service by TJ and Keith . Very helpful, very polite, with a lot of patience with us as customers, gave us different choices in regards to units and different options when it came to real numbers . TJ even gave his opinion when I asked for it when we weren’t sure what color to get. He offered us a beverage . And over all he made us feel comfortable and reliable. Excellent experience this time around.
"Thje best of the Mazda group in SD County"
For our purchase of (2) CX-5s, I contacted all 3 dealers nearest our residence in El Cajon. In '08, I purchased two Mazda 3s from this dealership. In '13 we purchased two Mazda 3s from the dealer in El Cajon. Both purchases were satisfactory in the experience of buying new vehicles. This time, we again went to all 3 dealers and from the very first inquiry by email, Hine Mazda was the most responsive. They addressed our questions and pricing issues, trade-in allowances, etc. in a timely manner. They seemed to genuinely serve the customer's best interest. I had a long career in sales and management and the professionalism of the Hine operation impressed me anew. Tyler K. was patient and accommodating and he helped guide us through a fair, relatively painless transaction. By the way, the car reviews that rave about the class and handling of the new CX-5s are accurate. Any of their sedans or various-sized SUV's are top-notch in engineering and value in their respective classes.
"What can we say? WOW!"
- KarlaS & TimM
Joel White made buying a new Mazda CX-5 painless, quick and affordable. We were greeted late on a Sunday night before closing and treated like there was as much time as we needed. When we returned on Wednesday to purchase the car, Joel was ready. I had done my homework on the vehicle and appreciated John Hine Mazda's fair offer for our trade, a no-pressure sales approach, and the ease and deals available for financing. We can't wait to use the monthly tire fills and car washes. Thank you Joel and Keith for your support.