John Kennedy Ford - Phoenixville

Good experience Buying auto is not fun process for most Team at Kennedy Ford were upfront and informative Would recommend to anyone looking to buy a car Buying auto is not fun process for most Team at Kennedy Ford were upfront and informative Would recommend to anyone looking to buy a car More

My wife and I visited John Kennedy Ford in Phoenixville, PA, to test drive a 2012 Fiat 500 listed on the dealership's website. I had called earlier in the day to make a reservation, and my call was answere PA, to test drive a 2012 Fiat 500 listed on the dealership's website. I had called earlier in the day to make a reservation, and my call was answered by John Crane, Sales Consultant. A friendly representative greeted me when I arrived, and I asked for John by name. Coincidentally, I was speaking with John himself. John, who was assisting another customer, quickly gave us the keys to the Fiat, and joined us at the car within a few minutes. As we wanted to test drive the car, we either needed a representative of the dealership to join us, or we had to fill out a bit of paperwork. The back seat of a Fiat 500 is cozy if you're a toddler, and cramped if you're a teenager. John is a BIG man, easily over 6' 2" and 200 lbs. My wife offered to sit in the back seat, allowing me to drive. John laughed at the suggestion, and somehow managed to squeeze himself into the back seat, allowing enough room for my wife to sit comfortably in the driver's seat so that she could drive the car. After an enjoyable test drive, John offered to all us to test drive several other cars that my wife had expressed an interest in seeing. We looked at several other models, after which we decided we wanted to make an offer on the Fiat 500. We explained to John that we wanted to trade in the 99 VW Passat that we had driven to the dealership, and John quickly took care of the paperwork, provided us with the dealership's offer, and an explanation of the customary taxes and fees associated with the purchase of the Fiat. We asked for a slightly lower figure, and John was successful in getting the sales manager to agree. We signed the paperwork, paid for the car, and left feeling as though we struck a very good bargain for a car with which we'll be very happy. From the time John answered my phone call until the time we left the dealership, John was upbeat, friendly, flexible, and a pleasure to do business with. John never pressured us to do, sign, or buy anything in which we weren't clearly interested. John made us feel comfortable and at ease throughout. We've bought numerous cars in the past, and have visited far more dealerships than we've bought cars. Our car buying experience with John Crane was far and away the most enjoyable and memorable we've experienced. We give our highest recommendation to visit John Kennedy Ford in Pheonixville, PA, and we specifically recommend calling on John Crane Jr. More

Mark was great, both on the phone and in person. Friendly, patient and willing to answer any questions. He made the financing, licencing and insurance process quick, correct and painless. It was de Friendly, patient and willing to answer any questions. He made the financing, licencing and insurance process quick, correct and painless. It was delivered to me after being detailed which was great-it saved me half a day from work plus a ride up there. He has even called to follow up to insure that I am happy with my vehicle. Even though the dealer ship is not close to us I would not hesitate to referr anyone to this dealership and Mark. Great Job!!! :) More

My experience at your dealership was great due to the courtesy and professionalism of Jack and Nick. They were helpful but not pushy and knowledgable of the entire buying process. I would definitely buy courtesy and professionalism of Jack and Nick. They were helpful but not pushy and knowledgable of the entire buying process. I would definitely buy from you again due to my experience with them. More

My experience in purchasing a new car with the Ford dealership in Phoenixville was fantastic. I went in to purchase a new car and I got very lucky to be paired with Jack Barr. From the first few mome dealership in Phoenixville was fantastic. I went in to purchase a new car and I got very lucky to be paired with Jack Barr. From the first few moments of talking with him, he knew exactly what I was looking for. He was not only extremely knowledgable but also very friendly. He was honest, strait to the point, and very helpful in making sure I not only got what I needed but did not "oversell" anything like you see in typical other dealerships. The experience was very comfortable and I never felt pressured in any way. By the end of my experience, I felt that Jack was more of an "old friend" that I visited to sell me a car than someone that I just met that day. We spent about 6-7 hours together that day from the first steps in finding a car, to the test drive, and all the "fun" financial stuff that came later. One of the things that stuck with me as I was finishing up the transaction was when Jack said that I not only purchased a new car, but that he also came along with it; meaning if I ever needed anything at anytime to simply call him up and he'd help me solve any issues. There have been no issues so far but I feel easy knowing that if one ever arises, I have someone who will always be there to help. This type of service is not common today and I can appreciate when it is offered. I plan on having my car for a long time but when the time comes to purchase a new one, I will only deal with Jack! I strongly recommend anyone who is looking for a new car to go see Jack. He is one of the ones you can trust! More

My experience at John Kennedy Ford was a great one. The process was very easygoing and very much worth my while. Jack was very attentive and made sure I got everything I was looking for in a new car. He ma process was very easygoing and very much worth my while. Jack was very attentive and made sure I got everything I was looking for in a new car. He made sure what I was looking for was in my budget and is a big part of the reason I went through with the purchase. I would definitely recommend this dealership to anyone looking to buy a car!! More

I had a very good experience buying my new Ford Explorer. Sales staff was very knowledgeable, friendly and good to work with. They made every effort to make sure I was getting everything I wanted at the rig Sales staff was very knowledgeable, friendly and good to work with. They made every effort to make sure I was getting everything I wanted at the right price.I think this dealership is doing the process right. More

This was the best experience i ever had buying our new FORD focus. Michael was very professional and super helpful, He was very knowledgeable with all the ford products and guided us to the perfect car fo FORD focus. Michael was very professional and super helpful, He was very knowledgeable with all the ford products and guided us to the perfect car for us. He found the color that we were looking for. The entire staff, from the sales manager khris reynolds to the finance manager terrance paul were very easy to deal with and extremely friendly. They even made us fresh coffee while we waited for the paperwork. It was a very easy purchase and we will certainly do business with them on our next purchase. More

I was in the market for a new SUV and when I arrived at John Kennedy Ford this past Monday afternoon I was greeted by Nick who was very helpful, and knowledgeable about the various options available in the John Kennedy Ford this past Monday afternoon I was greeted by Nick who was very helpful, and knowledgeable about the various options available in the Ford Portfolio. He asked me questions, figured out what my needs where and focused on showing me choices that fit within my needs. He was low pressure and informative... just the way I needed to be treated. I brought a friend back the next evening and Nick took the time to show all the features of both vehicles to help me make my choice. When it came time to finalize the deal, Nick made it effortless! I don't think I have ever bought a car in such a low pressure situation. I am thrilled with how easy and non-pressure everything was at this dealership. My previous vehicle was a Ford Fusion... Loved the car, but changing situations in my life made getting an SUV more practical. I have used this dealership for service over the last year (I moved from the west coast a year ago) and they have always been great! In fact, it was the excellent service department that brought me to the dealership when car shopping. Working with Nick, sealed the deal! I highly recommend This dealership for your car purchase needs as well as service on your current vehicles... Ask for Nick, he will make you laugh as he shares his knowledge about the various models! I have to say this was a great experience! I am glad to be there customer! More

What a wonderful experience my husband and I had at John Kennedy Ford of Pheonixville! From my initial contact with Dean in the Internet Department to my appointment with Ted, the entire process was painle Kennedy Ford of Pheonixville! From my initial contact with Dean in the Internet Department to my appointment with Ted, the entire process was painless and easy. Ted is professional and courteous. This dealer and dealership surpassed any expectations we had. More