John Kennedy Ford - Pottstown

I am a customer for life I went in with a maybe scenario and ended up in a new lease and saving a ton of money every month. This is my third vehicle from JK and 2nd from our I went in with a maybe scenario and ended up in a new lease and saving a ton of money every month. This is my third vehicle from JK and 2nd from our Sale Assiciaie of John Armstrong. John is a straight talker, no BS and does his best to make it all work out. We will be back for the next car/truck when the kids start driving. More

Excellent By far the best price upfront. Very professional not pushy but informative. The entire process was orderly even talking about options with the financ By far the best price upfront. Very professional not pushy but informative. The entire process was orderly even talking about options with the finance department was explained well and not pressured. Only sorry that I did not visit this dealership sooner. Save yourself time and come here first! More

Very honest and easy to work with This is the 5th car my family has purchased from the same dealer. We keep going back because they are honest and easy to work with. This is the 5th car my family has purchased from the same dealer. We keep going back because they are honest and easy to work with. More

Best Dealer in Town! John Kennedy Ford of Pottstown is the only dealer I will ever work with. I have bought my last 6 cars from them and the sales staff is always eager to John Kennedy Ford of Pottstown is the only dealer I will ever work with. I have bought my last 6 cars from them and the sales staff is always eager to help and bend backwards for me. Their service department is great too! They are always willing to work with the customer on corrective action and go above and beyond. No one cares about my car as much as me but these guys come pretty xxxx close. More

Slaying the dragon or making things work We purchased our 1st car from JK Ford in 2006. Since that time, vehicles have come and gone but we've remained faithful to JK b'c they have remained c We purchased our 1st car from JK Ford in 2006. Since that time, vehicles have come and gone but we've remained faithful to JK b'c they have remained committed to their customers. My husband is a non-traditional car buyer. He has no time for high pressure sales tactics, he knows what he wants and how much he wants to pay and accepts nothing less. Salesman, Nate Dougherty, has slated the dragon. He listens to what we are looking for and has it ready and waiting when we arrive. Credit checks have been completed, paperwork has been prepared...we can be in and out in under an hour and a half. To this day, Nate still gets it. I know we run him ragged but he has never failed to impress us. JK is our hometown auto dealer. More

Very Relaxed Our experience was a mixture of very courteous, friendly and professional service. I had visited four dealerships in one day and Nick made the stop ve Our experience was a mixture of very courteous, friendly and professional service. I had visited four dealerships in one day and Nick made the stop very comfortable and never the feel of push to buy or make a quick deal. Nick was very informative and went out of his way to set up a few of the techy options after everything was complete with the sale of the vehicle. The finance guru was very straight forward and didn’t try to sell anything except good sense. This dealership will be the first stop when it’s time for my son to get a car. Joe C More

The best sales experience I've ever had, Period! John Kennedy Ford of Pottstown is the best Dealership I've ever worked with. Matt Armstrong , the General Manager made me feel welcome and gave me a d John Kennedy Ford of Pottstown is the best Dealership I've ever worked with. Matt Armstrong , the General Manager made me feel welcome and gave me a deal I couldn't pass on. He also got me in and out in 30 minutes. His brother, John Armstrong was my salesperson and he was nothing short of spectacular. He knew his product and he handled everything very professionally. I could have bought my Ford anywhere but after this experience this is the only place I will go to and refer my friends and family too! Thanks guys! More

Women beware-they need your husband to come with you! Had a horrible experience on May 10 test driving a brand new 2018 Ford F-150. Salesman (I use that tern loosely) Mark Mingle was a sexist, rude, chain Had a horrible experience on May 10 test driving a brand new 2018 Ford F-150. Salesman (I use that tern loosely) Mark Mingle was a sexist, rude, chain smoking idiot. I told him my husband was buying me a new truck, and he just kept saying that he needed to come to the dealership. It is MY truck-if I liked it, THEN I would bring my husband. He just showed me things like the mirrors, the radio, the voice command system. I wanted to know about the horsepower, what I can tow, the gas milage. Then, I emailed the manager Matthew Armstrong, to explain my frustration, and he did not care at all. I guess because I did not buy a truck there. Totally unprofessional-both of them. Beware! More

Committed Dealership Sales Consultant Rick Cortez, and General Manager Mathew Armstrong totally blew my mind on the patient negotiation process approach leading to my purc Sales Consultant Rick Cortez, and General Manager Mathew Armstrong totally blew my mind on the patient negotiation process approach leading to my purchase of an Escape SE. No pressure tactics, friendly professional assistance on the part of Rick reviewing vehicle packages and other options we could add to include; discounts, not appearing on the web, available only at the dealership, and, purchasing plan options.Leasing a vehicle was one of those. Knowing this option to exist made all the difference. This I find to be an exceptional commitment by Rick and Mathew to put me in the vehicle at an affordable price. Add the location of the dealership being so close to home, John Kennedy is now my dealership of choice for servicing our new Escape for the foreseeable future! Recommend everyone to stop by, tell them Jim sent you! Thank You Rick ! Thank You Matt! More

PHENOMENAL DEALER! The staff and customer service at John Kennedy Ford Pottstown is outstanding! I had an awesome experience buying my F150 – great price on both the tr The staff and customer service at John Kennedy Ford Pottstown is outstanding! I had an awesome experience buying my F150 – great price on both the truck and my trade-in. This dealer is also an unmatched rarity in “service after the sale” interactions. I had a subsequent issue with one of the running boards and the Ford OEM tonneau that needed an “outside the box” solution. I was blown away with the rapid response and resolution from both the Service Manager, Brenden Belge, and the General Manager, Matt Armstrong. Their customer service was PHENOMENAL! Brenden is the most professional service manager I’ve ever dealt with. His follow-up should be the benchmark for all other automotive repair managers! I will continue to travel 25 miles (one way) for service and future vehicle purchases – driving by other Ford dealerships that are minutes away – because of the exceptional customer service at John Kennedy Ford Pottstown. More