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John L Sullivan Dodge Chrysler Jeep RAM

Yuba City, CA

2.8
132 Reviews

950 Harter Parkway

Yuba City, CA

95993

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132 Reviews of John L Sullivan Dodge Chrysler Jeep RAM

March 07, 2022

Excellent service, my repairs were fixed quickly they over performed, in their duties to fix my Ram 2500 More

by Jtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Gregg
Mar 07, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

We're glad we could get your RAM 2500 repaired and road-ready in a timely fashion! Thank you for the tremendous review and for trusting John L. Sullivan Dodge Chrysler Jeep RAM with the job - we appreciate you!

February 17, 2022

Very profesisonal and prompt service. James was very helpful. Very clean and quiet environment. Coffee was great. More

by Kerry.flynn25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Feb 18, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Kerry, thank you for the great review! We are so glad to hear that James delivered such a successful service experience. Drive safely, and we hope to see you back again at John L. Sullivan Dodge Chrysler Jeep RAM!

February 16, 2022

I enjoyed the service, Ashley got me in at a spur the moment and took care of business. More

by eddiegamble60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley and Service help me
Feb 17, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Eddie, thank you for the great review! We are so glad to hear that you are confident in Ashley to get the job done. Drive safely, and we hope to see you back again at John L. Sullivan Dodge Chrysler Jeep RAM!

January 10, 2022

one of nices place i had over,ford our chev.you have nice crew working at your place tks More

by cwp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Joseph, Michael Coronado
Jan 11, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

It means a lot that our commitment to great service stood out to you. Thank you for being a great John L. Sullivan Dodge Chrysler Jeep RAM customer!

December 31, 2021

The service reps at JL Sullivan always do their best to make sure I'm walking away happy! Go team! More

by L!veforurdr3am
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 03, 2022 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you are so confident in the John L. Sullivan Dodge Chrysler Jeep RAM team to get the job done. Drive safely, and we hope to see you back again down the road!

December 22, 2021

Ashley kept us informed at all aspects of repairs. Very friendly and professional All dealerships should have an Ashley More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 23, 2021 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Thanks so much for giving Ashley a great shoutout. We're delighted that she was able to assist you so successfully. Have a great day! - John L. Sullivan Dodge Chrysler Jeep RAM

November 28, 2021

Ashley at John l Sullivan is the greatest!after I explained how much trouble I was having with chuck Patterson chico to work with my extended warranty Ashley said to bring my jeep to her. I have to d More

by Emartinezrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley service advisor five stars
Nov 29, 2021 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Thanks so much for giving Ashley a shoutout! We're happy that John was wonderful to work with. We appreciate you making the trip our to see us. Thank you for your business, from the entire John L. Sullivan Dodge Chrysler Jeep RAM team.

November 23, 2021

They lie ,they bully, they sold my daughter a car for 20,000 more than it was worth, new. They are patronizing and unfair. I expect a hard sell, but I didn't expect such dishonesty and such a horrible de More

by skiickart
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Annemarie Brown
Nov 24, 2021 -

John L Sullivan Dodge Chrysler Jeep RAM responded

I am sorry to hear that you and your daughter are not satisfied with her most recent purchase. We run our business to be professional with shoppers and I apologize for leaving the wrong impression. I would like to step in and discuss these concerns directly with your daughter so I can ensure this matter is properly handled. Please have her give me a call at her earliest convenience. Thank you, Michelle Serpa - Customer Relations - 530-742-6406 ext 5899

October 27, 2021

Not happy over all. No issues til I had a few questions from the finance department because I was refinancing. They were completely useless and rude. They talked bad about my credit union and them selves. More

by Sheryl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Joseph, Michael Coronado, Mike Woods, Michelle Serpa, Drew Ahment
Oct 28, 2021 -

John L Sullivan Dodge Chrysler Jeep RAM responded

Sheryl, I am extremely concerned to hear this feedback as we have absolutely no tolerance for this type of behavior at our establishment. I am going to speak with our team to find out exactly why this occurred during your visit. I would also appreciate the chance to speak with you directly. If you are willing to have that conversation, please reach out to me at your earliest convenience. Thank you, Gayland Schmitt - General Manager - 530-742-6406 ext 5873

October 23, 2021

I find the dealership employees very helpful. Always received excellent service and advice when I have my Dodge Grand Caravan serviced at the Yuba City Dodge Dealership. Thanks More

by ritagalusha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob McGuire
Oct 23, 2021 -

John L Sullivan Dodge Chrysler Jeep RAM responded

We are delighted to see that our team was able to make your experience a great one. Thanks for your continued support of John L. Sullivan Dodge Chrysler Jeep RAM and we'll see you next time!

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