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John Thornton Buick GMC

Carrollton, GA

4.4
437 Reviews

1492 N Hwy 27

Carrollton, GA

30117

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437 Reviews of John Thornton Buick GMC

January 09, 2021

Has a Great service department. Trust in their recommendations on my vehicle. Always finish in a timely manner. Always friendly. No complaints from this girl. More

by stephanddaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers, Steven Packard
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback! We are so glad that we can continue to assist you with your service needs.

January 09, 2021

I thought the service was very good. I was informed, given a ride both ways, and I was kept updated as to the progress. Happy More

by CLH2ND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback!

January 08, 2021

Thanks for being informative and helping me when we were making a decision on purchasing our next car. Your sales rep was nice, sharp and polite to us all the way through the Dale’s process. More

by BHRABURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabelle Thomas
Jan 14, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback! We are so glad that our team could assist and we would love to know what would have made your experience perfect.

January 08, 2021

Work was completed easy fashion Safety was a concern Work was completed easy fashion Safety was a concern regarding virus no protection provided Getting the parts needed took some time Recall serv More

by Sonny boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback!

January 08, 2021

Polite and attentive service dept. can do attitude with fast professional service to my vehicle.. thank you and good job. I will continue to carry my vehicles here. More

by D C Purvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that we could exceed your expectations and look forward to assisting you in the future.

January 07, 2021

We have bought multiple cars from this dealership when it was Walker and now as Thornton. We have always been pleased with the service and will continue to return for future needs. More

by REV.JEFFMAXWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Bill Kent
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you! We appreciate your business and look forward to continuing to assist you in the future.

January 06, 2021

Eric is always so great to work with. He always makes sure we are taken care of and happy with our service! He makes doing business at Thornton a pleasure. More

by Kristi A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that Eric can assist you with your service needs.

January 06, 2021

Awesome Service! They are fast and friendly hometown people! It’s good to know I don’t have to go far to get great Customer Service!! More

by jeannac123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Steven Packard
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are always happy to assist.

January 06, 2021

Employees were all pleasant and friendly. Work was done thoroughly and in a timely manner. It was a completely satisfactory visit and I would strongly recommend this dealer to others. More

by nbarnes01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your recommendation! We are so glad that we could exceed your expectations while your vehicle maintenance was being completed.

January 05, 2021

Took our Buick Envision in for a regular maintenance service......oil change, tire rotation, multi-point inspection. I was in and out in 30 minutes. All personnel I encountered were friendly and helpf More

by swilsonatl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Packard
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback!

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