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John Thornton Buick GMC

Carrollton, GA

4.4
441 Reviews

1492 N Hwy 27

Carrollton, GA

30117

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441 Reviews of John Thornton Buick GMC

January 13, 2021

Very cold day and Nathan was good at answering and getting things done as best as possible. Very nice and friendly person. I had a great experience at John Thornton! More

by adrianapark78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Teal
Jan 19, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad Nathan could provide a great experience.

January 13, 2021

The dealership is very professional and always very clean. The maintenance performed on both of my GM vehicle's is excellent. Will continue to be a customer in the future 👍 More

by Mark West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Jan 19, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are happy to help and look forward to assisting you in the future.

January 12, 2021

Isabelle and Trey were, as always, a great partner to work with. They helped me accomplish a goal of mine to get my mother a reliable, stylish car. They helped find the exact model and ensured it was in More

by CMURPHY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Dettmering , Isabelle Thomas
Jan 19, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that we could assist and help you achieve your goal. We hope your mom loves her new car and look forward to assisting you in the future.

January 09, 2021

I really appreciate the knowledge and the kindness of the people that work there. They always go above and beyond to service my car and help me. More

by CadiGirl33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fordem, Stanley Rowe, Steven Packard
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to assist.

January 09, 2021

Has a Great service department. Trust in their recommendations on my vehicle. Always finish in a timely manner. Always friendly. No complaints from this girl. More

by stephanddaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers, Steven Packard
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback! We are so glad that we can continue to assist you with your service needs.

January 09, 2021

I thought the service was very good. I was informed, given a ride both ways, and I was kept updated as to the progress. Happy More

by CLH2ND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback!

January 08, 2021

Thanks for being informative and helping me when we were making a decision on purchasing our next car. Your sales rep was nice, sharp and polite to us all the way through the Dale’s process. More

by BHRABURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabelle Thomas
Jan 14, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback! We are so glad that our team could assist and we would love to know what would have made your experience perfect.

January 08, 2021

Work was completed easy fashion Safety was a concern Work was completed easy fashion Safety was a concern regarding virus no protection provided Getting the parts needed took some time Recall serv More

by Sonny boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback!

January 08, 2021

Polite and attentive service dept. can do attitude with fast professional service to my vehicle.. thank you and good job. I will continue to carry my vehicles here. More

by D C Purvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that we could exceed your expectations and look forward to assisting you in the future.

January 07, 2021

We have bought multiple cars from this dealership when it was Walker and now as Thornton. We have always been pleased with the service and will continue to return for future needs. More

by REV.JEFFMAXWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Bill Kent
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you! We appreciate your business and look forward to continuing to assist you in the future.

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