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John Thornton Buick GMC
Carrollton, GA
437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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437 Reviews of John Thornton Buick GMC
January 05, 2021
The service staff and Steven Packard, my service coordinator were very friendly and attentive to make sure I had a great experience and were very courteous. I had a great experience coordinator were very friendly and attentive to make sure I had a great experience and were very courteous. I had a great experience More
by SALFISH1
Verified CustomerEmployees Worked With
Stephen Fordham, Steven Packard
January 04, 2021
Dropped off SUV and got SUV back with same issue after stating it was fixed. I had to drive another 40 miles to bring back due to not being fixed. The issue should have been caught before giving it back t stating it was fixed. I had to drive another 40 miles to bring back due to not being fixed. The issue should have been caught before giving it back to me. More
by Jaquelcook71
Employees Worked With
Eric Rivera
January 02, 2021
I received excellent service at this dealership. The staff was very friendly and prompt. My car was returned on time. Overall I was satisfied with my experience. staff was very friendly and prompt. My car was returned on time. Overall I was satisfied with my experience. More
by AAUSTIN5
Employees Worked With
Steven Packard
January 01, 2021
Great environment to buy a vehicle. I personally did not feel pressured during my purchase. Sales and financing was awesome. I would recommend to everyone!! feel pressured during my purchase. Sales and financing was awesome. I would recommend to everyone!! More
by DMARGERUM1979
Employees Worked With
Shannon Cheatwood, Dawn Jackson
December 31, 2020
Excellent service and employees. I like the fact that they get me in and out as quick as possible. The waiting room is always clean. they get me in and out as quick as possible. The waiting room is always clean. More
by Lpm252
Employees Worked With
Eric Rivera, Tanya Byers, Steven Packard
December 29, 2020
Fantastic customer service all the way around! Great price, friendly employees. The buying process went extremely smooth. I could not ask for a better experience. price, friendly employees. The buying process went extremely smooth. I could not ask for a better experience. More
by HEATHER231603
Employees Worked With
Zach Robinson, Shannon Cheatwood, Joel Beam, Nathan Teal
December 28, 2020
Ken was very helpful. He is experienced and knowledgeable. The 2014 SRX that I purchased is a beautiful and well cared for vehicle. The dealership offered a fair trade and reasonable price on t knowledgeable. The 2014 SRX that I purchased is a beautiful and well cared for vehicle. The dealership offered a fair trade and reasonable price on this vehicle. Ken is one salesman that treats people friendly and is willing to work with you on your purchase. Todd, the Sales Manager and Shannon, the Finance Manager are there to assist in a friendly manner also. . If you are in the market for an exceptionally nice used vehicle, see Ken at John Thornton in Carrollton, Ga. More
by Purchaser
Employees Worked With
Todd Rupp, Shannon Cheatwood, Ken McGill
December 28, 2020
Great experience Mike ( TRAIN) Conner. Let us make our own decision about which vehicle we wanted by giving us the necessary facts and figures we needed to make an informed decision. Thanks for all your own decision about which vehicle we wanted by giving us the necessary facts and figures we needed to make an informed decision. Thanks for all your help. Pam and Rusty Lambert More
by FFIGHTER1951
Employees Worked With
Todd Rupp, Shannon Cheatwood, Michael Conner, Steven Packard
December 24, 2020
Excellent Service. It was easy to make an appointment and the quality of work was good. It was completed in a timely manner and I was informed of every step the quality of work was good. It was completed in a timely manner and I was informed of every step More
by SPOTNNOTFARM
Employees Worked With
Tanya Byers
