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John Thornton Buick GMC
Carrollton, GA
441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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441 Reviews of John Thornton Buick GMC
January 06, 2021
Eric is always so great to work with. He always makes sure we are taken care of and happy with our service! He makes doing business at Thornton a pleasure. sure we are taken care of and happy with our service! He makes doing business at Thornton a pleasure. More
by Kristi A
Verified CustomerEmployees Worked With
Eric Rivera
January 06, 2021
Employees were all pleasant and friendly. Work was done thoroughly and in a timely manner. It was a completely satisfactory visit and I would strongly recommend this dealer to others. thoroughly and in a timely manner. It was a completely satisfactory visit and I would strongly recommend this dealer to others. More
by nbarnes01
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
January 05, 2021
Took our Buick Envision in for a regular maintenance service......oil change, tire rotation, multi-point inspection. I was in and out in 30 minutes. All personnel I encountered were friendly and helpf service......oil change, tire rotation, multi-point inspection. I was in and out in 30 minutes. All personnel I encountered were friendly and helpful. Price was reasonable. HOWEVER, there was a negative. When I got home and checked under the hood, I found spilled oil residue on the top of the engine that should have been cleaned up. Not the kind of service I am used to from Buick/Cadillac. More
by swilsonatl
Employees Worked With
Steven Packard
January 05, 2021
The service staff and Steven Packard, my service coordinator were very friendly and attentive to make sure I had a great experience and were very courteous. I had a great experience coordinator were very friendly and attentive to make sure I had a great experience and were very courteous. I had a great experience More
by SALFISH1
Employees Worked With
Stephen Fordham, Steven Packard
January 04, 2021
Dropped off SUV and got SUV back with same issue after stating it was fixed. I had to drive another 40 miles to bring back due to not being fixed. The issue should have been caught before giving it back t stating it was fixed. I had to drive another 40 miles to bring back due to not being fixed. The issue should have been caught before giving it back to me. More
by Jaquelcook71
Employees Worked With
Eric Rivera
January 02, 2021
I received excellent service at this dealership. The staff was very friendly and prompt. My car was returned on time. Overall I was satisfied with my experience. staff was very friendly and prompt. My car was returned on time. Overall I was satisfied with my experience. More
by AAUSTIN5
Employees Worked With
Steven Packard
January 01, 2021
Great environment to buy a vehicle. I personally did not feel pressured during my purchase. Sales and financing was awesome. I would recommend to everyone!! feel pressured during my purchase. Sales and financing was awesome. I would recommend to everyone!! More
by DMARGERUM1979
Employees Worked With
Shannon Cheatwood, Dawn Jackson
