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John Thornton Buick GMC
Carrollton, GA
441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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441 Reviews of John Thornton Buick GMC
December 29, 2020
Fantastic customer service all the way around! Great price, friendly employees. The buying process went extremely smooth. I could not ask for a better experience. price, friendly employees. The buying process went extremely smooth. I could not ask for a better experience. More
by HEATHER231603
Verified CustomerEmployees Worked With
Zach Robinson, Shannon Cheatwood, Joel Beam, Nathan Teal
December 28, 2020
Ken was very helpful. He is experienced and knowledgeable. The 2014 SRX that I purchased is a beautiful and well cared for vehicle. The dealership offered a fair trade and reasonable price on t knowledgeable. The 2014 SRX that I purchased is a beautiful and well cared for vehicle. The dealership offered a fair trade and reasonable price on this vehicle. Ken is one salesman that treats people friendly and is willing to work with you on your purchase. Todd, the Sales Manager and Shannon, the Finance Manager are there to assist in a friendly manner also. . If you are in the market for an exceptionally nice used vehicle, see Ken at John Thornton in Carrollton, Ga. More
by Purchaser
Employees Worked With
Todd Rupp, Shannon Cheatwood, Ken McGill
December 28, 2020
Great experience Mike ( TRAIN) Conner. Let us make our own decision about which vehicle we wanted by giving us the necessary facts and figures we needed to make an informed decision. Thanks for all your own decision about which vehicle we wanted by giving us the necessary facts and figures we needed to make an informed decision. Thanks for all your help. Pam and Rusty Lambert More
by FFIGHTER1951
Employees Worked With
Todd Rupp, Shannon Cheatwood, Michael Conner, Steven Packard
December 24, 2020
Excellent Service. It was easy to make an appointment and the quality of work was good. It was completed in a timely manner and I was informed of every step the quality of work was good. It was completed in a timely manner and I was informed of every step More
by SPOTNNOTFARM
Employees Worked With
Tanya Byers
December 23, 2020
Terrible experience. Bought my new 2020 GMC Denali Carbon Pro Duramax truck in July. Since new it has had a vibration between 70-80mph. Took my truck in for the 7,500 complimentary first GMC service Carbon Pro Duramax truck in July. Since new it has had a vibration between 70-80mph. Took my truck in for the 7,500 complimentary first GMC service and they said even though they would rotate the tires, they would not rebalance them because it’s not covered under the service or GMC factory warranty. I will never do any business with this dealership again. I bought a $70k truck and they won’t balance the tires without charging me. Ridiculous More
by ktmsmr12
Employees Worked With
Eric Rivera
December 23, 2020
I had totaled an encore purchased in April, hit a deer they were very helpful with resolving the previous gap and extended warranty, purchased a new encore gx they made the process relatively painless they were very helpful with resolving the previous gap and extended warranty, purchased a new encore gx they made the process relatively painless More
by BASIC7GOLD
Employees Worked With
Dawn Jackson
December 22, 2020
These guys are great! I mean from the moment you are greeted until the moment you leave...everything was explained thoroughly and I was kept informed about all that was going on with my van. greeted until the moment you leave...everything was explained thoroughly and I was kept informed about all that was going on with my van. More
by B Boyd
Employees Worked With
Ryan Dodson, Isabelle Thomas, Shannon Cheatwood, Shane Hammond, Michael Conner, Joanna Thigpen, Eric Rivera, Tanya Byers, Anthony Gray, Steven Packard
December 22, 2020
Everyone there wass awesome they went above and beyond to service my needs could not have asked for any better service. Went above my expectation of quality work. Never disappointed service my needs could not have asked for any better service. Went above my expectation of quality work. Never disappointed More
by Glenda
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
December 22, 2020
Always excellent service and friendly personal service from all. Merry Christmas! Would recommend to other people. If I need a new car I will certainly come back to your dealership. from all. Merry Christmas! Would recommend to other people. If I need a new car I will certainly come back to your dealership. More
by Rhanhomes
Employees Worked With
None known, Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
December 21, 2020
Professional service at purchase. Reasonably priced and varied product line. Customer orientated. Polite and friendly attitude at service department during oil changes. Convenient to our residence in Brem varied product line. Customer orientated. Polite and friendly attitude at service department during oil changes. Convenient to our residence in Bremen ga. More
by D C Purvis
Employees Worked With
Shannon Cheatwood, Ken McGill, RODNEY WALKER, Eric Rivera
