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John Thornton Buick GMC

Carrollton, GA

4.4
441 Reviews

1492 N Hwy 27

Carrollton, GA

30117

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441 Reviews of John Thornton Buick GMC

December 13, 2020

I will change nothing it is the shortest time I have ever spending a dealership to buy a vehicle great service thank you guys for everything Nathan was awesome More

by DAB021580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Teal
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you! We are glad that Nathan could exceed your expectations. We hope you enjoy your new vehicle.

December 12, 2020

Very helpful and courteous sales staff! Willing to work with me on obtaining several things other dealers would not. And even able to deliver to my home states away! More

by JENNBESSELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Day
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you! We strive to assist our customers in any way possible and exceed expectations.

December 12, 2020

The staff was very Pleasant. Th facilities were clean facilities. Excellent service taking less time than estimated. The restroom was clean snd well stocked with supplies More

by teacher770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you! We are happy to assist you with servicing your vehicle.

December 12, 2020

Went for the first service on my 2020 truck. Drove away and the truck starts smoking like crazy and acting like it is going to blow up. Drove back to the dealership to have it checked out. They checked , c More

by JENNIFER.BARNES
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Dodson, Michael Conner
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you for your review. We apologize for the mistake and hope you give us another chance in the future!

December 11, 2020

John Thornton is definitely the place to fto buy with confidence. I was treated like family. Ask for Bill because he tears more about putting you in the right car for your lifestyle and budget. Pain free More

by 3WDTSYWKH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kent
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your recommendation! We strive to assist our customers by helping them find the vehicle that fits your needs. We are so glad that Bill was able to assist you with finding the perfect vehicle for you and we hope you enjoy it.

December 10, 2020

We used the service department. Staff was very friendly and helpful. It was a quick in and out for our service. Will use them again. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Dec 12, 2020 -

John Thornton Buick GMC responded

We are glad that we could assist you with your service needs!

December 10, 2020

This is a great crew of people all seamlessly working together. I will definitely return and suggest this dealership to others. These folks are the best of the best! More

by B Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson, Zach Robinson, Todd Rupp, Matthew Lipscomb, Shane Hammond, Michael Conner, Dawn Jackson, Eric Rivera, Tanya Byers, Steven Packard
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you! Our team appreciates you and your recommendation. We are happy we could help.

December 10, 2020

Nathan was a very good salesman. He let me take my time to look, and think about what I wanted.to buy. Clean environment. Wasn’t sure why so many workers stayed on their cell phone and didn’t communicate More

by TEATED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rupp, Shannon Cheatwood, Joel Beam, Nathan Teal, Tanya Byers
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your review and feedback. We are so glad that Nathan was able to assist you with your purchase.

December 10, 2020

My visit was good I got my car serviced some things I needed to have done the wait wasn't alone the place was clean and I felt safe More

by Cvw105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you! We are so glad that we could provide a comfortable environment while servicing your vehicle.

December 10, 2020

Good and easy to work with gave a fair price. Made it very easy and convenient for the buyer. Gave a very fair trade in price. More

by TETHRIDGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Robinson, Matthew Lipscomb, Ken McGill
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We strive to make the car buying process comfortable and easy for our customers. So glad that our team could give you that experience.

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