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John Thornton Buick GMC

Carrollton, GA

4.4
437 Reviews

1492 N Hwy 27

Carrollton, GA

30117

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437 Reviews of John Thornton Buick GMC

December 11, 2020

John Thornton is definitely the place to fto buy with confidence. I was treated like family. Ask for Bill because he tears more about putting you in the right car for your lifestyle and budget. Pain free More

by 3WDTSYWKH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kent
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your recommendation! We strive to assist our customers by helping them find the vehicle that fits your needs. We are so glad that Bill was able to assist you with finding the perfect vehicle for you and we hope you enjoy it.

December 10, 2020

We used the service department. Staff was very friendly and helpful. It was a quick in and out for our service. Will use them again. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Dec 12, 2020 -

John Thornton Buick GMC responded

We are glad that we could assist you with your service needs!

December 10, 2020

This is a great crew of people all seamlessly working together. I will definitely return and suggest this dealership to others. These folks are the best of the best! More

by B Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson, Zach Robinson, Todd Rupp, Matthew Lipscomb, Shane Hammond, Michael Conner, Dawn Jackson, Eric Rivera, Tanya Byers, Steven Packard
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you! Our team appreciates you and your recommendation. We are happy we could help.

December 10, 2020

Nathan was a very good salesman. He let me take my time to look, and think about what I wanted.to buy. Clean environment. Wasn’t sure why so many workers stayed on their cell phone and didn’t communicate More

by TEATED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rupp, Shannon Cheatwood, Joel Beam, Nathan Teal, Tanya Byers
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your review and feedback. We are so glad that Nathan was able to assist you with your purchase.

December 10, 2020

My visit was good I got my car serviced some things I needed to have done the wait wasn't alone the place was clean and I felt safe More

by Cvw105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you! We are so glad that we could provide a comfortable environment while servicing your vehicle.

December 10, 2020

Good and easy to work with gave a fair price. Made it very easy and convenient for the buyer. Gave a very fair trade in price. More

by TETHRIDGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Robinson, Matthew Lipscomb, Ken McGill
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We strive to make the car buying process comfortable and easy for our customers. So glad that our team could give you that experience.

December 10, 2020

Excellent customer service. Very professional. Prompt. Everyone was very nice. Thank you for amazing service. Love my Buick! Great vehicle. My son also used y'all. We're very satisfied. More

by mmgriffin1954
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you and your son for your business. We are thrilled that you love your Buick and were happy with our team.

December 10, 2020

Great selection and amazing staff! Normally it takes all day to purchase a new car, but I was in and out in a few hours! I would highly recommend purchasing from John Thornton! More

by NICHOLE.LAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Nathan Teal
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you! We appreciate your recommendation and your business. Congratulations on your new vehicle.

December 09, 2020

I have used this dealer for 6 years. They are friendly some more than others. Seem very busy and if you walk in they usually can’t get to you and you have to make appointment. I use them because I bought More

by whitakermom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your feedback. We appreciate you purchasing and servicing your vehicle with us.

December 09, 2020

Great service work and yes great follow up! I can only say good things about the Thornton team. They answer the phone when called for service! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Thigpen, Ryan Dodson, Zach Robinson, Todd Rupp, Shannon Cheatwood, Michael Conner, Sid Lee, Steven Packard
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that our team is able to exceed your expectations and hope we can continue to in the future.

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