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John Thornton Buick GMC

Carrollton, GA

4.4
441 Reviews

1492 N Hwy 27

Carrollton, GA

30117

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441 Reviews of John Thornton Buick GMC

December 10, 2020

Excellent customer service. Very professional. Prompt. Everyone was very nice. Thank you for amazing service. Love my Buick! Great vehicle. My son also used y'all. We're very satisfied. More

by mmgriffin1954
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you and your son for your business. We are thrilled that you love your Buick and were happy with our team.

December 10, 2020

Great selection and amazing staff! Normally it takes all day to purchase a new car, but I was in and out in a few hours! I would highly recommend purchasing from John Thornton! More

by NICHOLE.LAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Nathan Teal
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you! We appreciate your recommendation and your business. Congratulations on your new vehicle.

December 09, 2020

I have used this dealer for 6 years. They are friendly some more than others. Seem very busy and if you walk in they usually can’t get to you and you have to make appointment. I use them because I bought More

by whitakermom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your feedback. We appreciate you purchasing and servicing your vehicle with us.

December 09, 2020

Great service work and yes great follow up! I can only say good things about the Thornton team. They answer the phone when called for service! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Thigpen, Ryan Dodson, Zach Robinson, Todd Rupp, Shannon Cheatwood, Michael Conner, Sid Lee, Steven Packard
Dec 12, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that our team is able to exceed your expectations and hope we can continue to in the future.

December 08, 2020

Great people to work with. Everyone always courteous and make you feel welcome. They go above and beyond. Excellent service and sales. Know me by name and always welcome my little sidekick.l More

by BTHIG57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Dec 09, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that both our sales and service teams are able to exceed your expectations. We are happy to help you and your sidekick anytime!

December 08, 2020

I am very pleased with the service I have received, very professional. Apportioned are taken on time and service advisor kept me updated. Thanks for taking care of my safety in my vehicle. More

by JANICEBOYERSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Teal, Tanya Byers
Dec 09, 2020 -

John Thornton Buick GMC responded

Thank you for you review! We appreciate you letting us assist you with keeping you and your vehicle on the road.

December 07, 2020

Great experience! Negotiations were and reasonable. All of the staff was friendly and made sure i was being taken care of. I would definitely recommend a potential buyer! More

by HAZE_1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Day
December 07, 2020

Great experience. I highly recommend giving this dealership a shot at helping with your next vehicle purchase new or used. Great sales team. Hard workers. More

by ALANMOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson, Zach Robinson, Shannon Cheatwood, Sid Lee
December 06, 2020

Would be a 5 but after tire rotation the left tire pressure stopped working. This should have been replaced at dealership cost. Disappointed with that only. Looking forward to that part being replaced More

by clara12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Packard
December 04, 2020

Bill & Zack were Awesome they both did a great job. Great dealership great people would definitely do business with them again. Everyone was very knowledgeable and very friendly. I would definitely stop by i More

by RIchard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Robinson, Shannon Cheatwood, Bill Kent
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