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John Thornton Buick GMC

Carrollton, GA

4.4
437 Reviews

1492 N Hwy 27

Carrollton, GA

30117

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437 Reviews of John Thornton Buick GMC

December 08, 2020

Great people to work with. Everyone always courteous and make you feel welcome. They go above and beyond. Excellent service and sales. Know me by name and always welcome my little sidekick.l More

by BTHIG57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Dec 09, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that both our sales and service teams are able to exceed your expectations. We are happy to help you and your sidekick anytime!

December 08, 2020

I am very pleased with the service I have received, very professional. Apportioned are taken on time and service advisor kept me updated. Thanks for taking care of my safety in my vehicle. More

by JANICEBOYERSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Teal, Tanya Byers
Dec 09, 2020 -

John Thornton Buick GMC responded

Thank you for you review! We appreciate you letting us assist you with keeping you and your vehicle on the road.

December 07, 2020

Great experience! Negotiations were and reasonable. All of the staff was friendly and made sure i was being taken care of. I would definitely recommend a potential buyer! More

by HAZE_1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Day
December 07, 2020

Great experience. I highly recommend giving this dealership a shot at helping with your next vehicle purchase new or used. Great sales team. Hard workers. More

by ALANMOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson, Zach Robinson, Shannon Cheatwood, Sid Lee
December 06, 2020

Would be a 5 but after tire rotation the left tire pressure stopped working. This should have been replaced at dealership cost. Disappointed with that only. Looking forward to that part being replaced More

by clara12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Packard
December 04, 2020

Bill & Zack were Awesome they both did a great job. Great dealership great people would definitely do business with them again. Everyone was very knowledgeable and very friendly. I would definitely stop by i More

by RIchard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Robinson, Shannon Cheatwood, Bill Kent
December 04, 2020

I dealt with Steve he was very courteous and professional. Got my car in kept updated i thoughthe very good appreciate the good customer service More

by Ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Packard
December 04, 2020

Excellent service! Very friendly staff! Enjoyed working with Eric on my service. Very knowledgeable about how my Denali works. Fast turnaround time. Will continue to work with this team. More

by matt8400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Eric was able to help you service your vehicle and we look forward to assisting you in the future.

December 03, 2020

Awesome friendly service staff!! Oil changes usually Awesome friendly service staff!! Oil changes usually take over an hour. I guess this is normal? Seems like a long time when you are waiting. More

by WESTGAGRADINGDEMOLITION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Packard
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you for your review! Sorry for the wait. We try to get our customers back on the road as quickly as possible!

December 03, 2020

Virtually all my service related contact with employees occurred with Tanya Byers. Tanya was extremely courteous to me. She explained everything that I ask her to explain. In no way do I mean to be crit More

by DONBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are happy that Tanya was able to assist you and provide you with a great experience servicing your vehicle.

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