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John Thornton Buick GMC

Carrollton, GA

4.4
437 Reviews

1492 N Hwy 27

Carrollton, GA

30117

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437 Reviews of John Thornton Buick GMC

December 02, 2020

I bought my first car at 18. I am now 72 and have bought many Car’s/Trucks since the first one. This is by far the best buying experience I have every had. Thank you Isabelle, Shannon and Trey. More

by Jrb2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabelle Thomas, Shannon Cheatwood
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you for your review and your business! We are so glad that we could exceed your expectations and assist you with your purchase. Hope you enjoy your new truck!

December 02, 2020

Friendly and fast service make them a pleasure to deal with and far superior to other dealerships. I drive 50 minutes just have my service done by John Thornton Cadillac. More

by Mike Donegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Steven Packard
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We appreciate you making the drive to have your vehicle serviced with us and hope that we can continue to assist you in the future.

December 02, 2020

Brandon went out of his way to help me when I made the appointment to get my truck serviced and the lady at the service desk was very helpful and nice More

by MCOSTLEY7166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Shane Hammond, Eric Rivera, Tanya Byers
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are glad that we were able to make servicing your vehicle a pleasant and easy experience.

December 01, 2020

Very friendly staff get the job done when they say your car will be ready when they say they going to call they do do everything to help More

by Ravin &
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Conner, Eric Rivera, Tanya Byers
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you! We are always happy to assist in any way we can with your vehicle needs.

December 01, 2020

Easy to schedule friendly greeting took my car right away protected the seats and did all requested work in a timely fashion. Waiting area was clean and social distancing was adequate More

by LVALENTIE
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are glad that we were able to assist you with servicing your vehicle and provide a great experience.

December 01, 2020

Locked my keys in my truck when I asked to leave them in the gas cap. Got dropped off in 20 degree weather to get my truck to find the keys were LOCKED INSIDE. Sales guy Ryan Dodson went above and beyond to More

by coltonp25
Recommend Dealer
No
Employees Worked With
Ryan Dodson
November 29, 2020

service people where great!. they said it would not very long and they were right.iwill be bac for my next service.keep up the great work More

by erjobrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are glad that we could help you service your vehicle in a timely manner and look forward to helping you in the future.

November 28, 2020

Thank you! Excellent service every time I come in. I only saw one person in the service department this time. It’s a pleasure coming here More

by tbrazier67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you! We appreciate your business and are glad that we can exceed your expectations.

November 27, 2020

Staff was expecting me, directed me to waiting room and was back in my truck in about an hour. Thank you for always having professional staff. More

by HOLLIS209
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you for your review and allowing us to assist you with your vehicle maintenance! We are glad that our staff were able to exceed your expectations.

November 27, 2020

7:30 am appointment was on-time and SUV was finished within an hour with all multipoint checks completed correctly. The windshield wipes was found worn and were replaced when asked. More

by RAND114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Tanya Byers
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are happy to assist you with your vehicle maintenance.

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