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John Thornton Buick GMC

Carrollton, GA

4.4
437 Reviews

1492 N Hwy 27

Carrollton, GA

30117

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437 Reviews of John Thornton Buick GMC

November 18, 2020

We had a great experience! They were able to beat all other competitors in price and the customer service was awesome! We will be back when we are ready to buy another vehicle! More

by Chris Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Beam, Nathan Teal
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you! Congratulations on your purchase and we are so glad that we could help. We hope we can assist you in the future!

November 18, 2020

I had a very good experience. They worked on my car and made sure everything was ok. Would recommend them to my friends. Love them More

by JDMAXIMUMRIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are glad that we are able to assist you with maintaining your vehicle and appreciate your business and your recommendations.

November 18, 2020

Steven in service, was very professional and caring about the concern i had about my vehicle. Although, it started off shaky bc I had to bring my car right back after service but everything was resolved and More

by TAJACKSON1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Packard
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are glad that Steven was able to assist you with your concern.

November 17, 2020

First time at John Thornton. Only needed an oil change. I didn’t realize I needed an appointment, but they said it was no problem. Told me it would take about an hour and I think I was done in about 45 mi More

by Ksprewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you! We are so glad we were able to make your first visit to our dealership a good one and we hope we can continue to assist you with your vehicle needs in the future.

November 17, 2020

Fast, friendly service as usual. Steven is always for friendly and is ready for me when I arrive for my appointment. It’s nice to be treated as a family member. More

by rpreston61606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Packard
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you! We are so glad that you have great and comfortable experiences servicing your vehicle with Steven at our dealership.

November 15, 2020

Great Dealership to have your vehicle serviced. The staff has always been friendly and answers all of your questions. You won’t be disappointed. TLD More

by trmapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you! We are so glad that we can provide you with a great experience and answer any questions.

November 15, 2020

Car is acting worse than when I took it in. They put 8 miles on my car. Thanks for changing the oil as requested though! More

by onenation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven, Tanya Byers
November 15, 2020

Sid is the best!! Found the car online then called to verify availability!! Then we were at the dealership doing a test drive within an hour! Sid is hilarious and entertaining....made us feel very comfo More

by Nicole Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Lee
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you so much for your recommendation! We are thrilled that Sid was able to assist you with the purchase of your Yukon. We strive to give our customers great experiences and great prices. Hope we can continue to assist you in the future.

November 15, 2020

Very friendly associates through out the dealership. Very helpful associates, with a good knowledge of service bringing performed on my truck. I will return for additional services More

by dwalls6518
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you! We are happy to help and hope to continue to assist you in the future.

November 15, 2020

This dealership has amazing service, great quality, and the staff will go beyond expectations to help in any way they can, whenever possible. They are very polite, and have always made myself, as well as m More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabelle Thomas, Michael Conner, Eric Rivera
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