Back

John Thornton Buick GMC

Carrollton, GA

4.4
437 Reviews

1492 N Hwy 27

Carrollton, GA

30117

Directions

By Type

437 Reviews of John Thornton Buick GMC

September 05, 2020

The staff here are friendly, courteous and knowledgeable. They gave me an estimated price on the repairs to my car. I was pleased that it was actually just a few dollars less. More

by P12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 05, 2020

Always Polite and Professional and Knowledgeable about the Maintenance schedule of each of my vehicles also Trustworthy I have not had to go back to have any service corrected. More

by THESTR8GHTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 05, 2020

I had an enjoyable experience at the dealership. The service department is very friendly and knowledgeable. I will return for a future visit. Great job!! :-) More

by PASTOR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 04, 2020

Nathan Teal is a great salesman. He worked with me to find a great used truck at a reasonable price. No pressure, just good business. More

by AUNTRONDA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Teal
September 04, 2020

Excellent customer service! Friendly service personnel Excellent customer service! Friendly service personnel and the hours work very well with whatever schedule I have. Fixed my car in one day and I wa More

by NMNANCYPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 04, 2020

It’s such a pleasure working with Eric in service. He is pleasant and very knowledgeable!! Explained everything that was replaced in a professional manner. More

by LISADIANEWALKER88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
September 04, 2020

From start to finish this business was a top notch experience! They went above and beyond with customer satisfaction!!! Thank you! The place was very clean and sanitary also! More

by msbelvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know the names but everyone was super!, Shane Hammond
September 04, 2020

I wanted to purchase a 2020 Buick Envision from this dealership. I reached out via email to the Service Director (Shane) on 9/02/20 early AM. No response. I then sent email to Mike (Product Spec) on 9/0 More

by derwent
Recommend Dealer
No
Employees Worked With
Shane Hammond, Michael Conner
Sep 05, 2020 -

John Thornton Buick GMC responded

We apologize for the lack of response. Mike was off that day, but he has been searching for your email. Since there is no name on this review, we can't look to see what happened. Could I please have your name so that we could look into it further? Our apologies that we could not sell you an Envision, but congratulations on your purchase and we do hope you enjoy it.

Sep 05, 2020 -

derwent responded

Thanks but the deal has been completed. I really wanted to work with your dealership.

September 03, 2020

Dealership and sales team are top notch. Made the buying experience as easy as it could be. I Will never buy my vehicles from a dealer that doesn’t have Thornton in the name. Thanks Ken and Ryan. More

by Alabama Is the greatest football team of all time
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson, Isabelle Thomas, Ken McGill
September 03, 2020

Jon Day was my sales agent. Very upfront and to the point, I felt very at ease dealing with him!!! Overall one of the best experiences I've had in buying a vehicle. More

by HILLARYMP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Jon Day
...
39
...