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John Thornton Buick GMC

Carrollton, GA

4.5
436 Reviews

1492 N Hwy 27

Carrollton, GA

30117

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436 Reviews of John Thornton Buick GMC

August 23, 2021

Horrible sales experience don’t buy from them. They told me I couldn’t buy a new Yukon from them because I wouldn’t use them to finance. I was told by AJ that cash isn’t king finance is key. Wow instead of More

by dderixson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ Cooley
Sep 08, 2021 -

John Thornton Buick GMC responded

We would appreciate the opportunity to talk to you about this more. Please give us a call at 770-832-9602 at your earliest convenience. Thank you.

March 04, 2021

Great service and friendly sales rep. Had to wait to long to get vehicle ready for pick up after letting salesperson know that we will be picking up vehicle the next day or next day after that. More

by VANNBLACK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Matthew Lipscomb, Joanna Thigpen
Mar 05, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback and allowing us to assist you with your purchase!

March 04, 2021

Very dishonest and not friendly. When they sale you a car they don’t care about helping you anymore. All they care about is making a sale. They were making fun of a customer I guess they didn’t think I could More

by KENDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Dodson, Anthony Gray
Mar 24, 2021 -

John Thornton Buick GMC responded

Our team places the highest importance on customer service and helping our customers with any of their vehicle needs. We apologize if your experience with us did not reflect that. We would love the opportunity to discuss this further with you. Could you give us a phone number to reach you at?

March 03, 2021

The most amazing experience! Omg! Wow! Wow! Wow! If you need anything done bring your unit here! Nobody better! Thank you so much for helping me for such a great experience and great price!!!!!!! Wow! Y’al More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Tanya, Steven, Shane, Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Mar 05, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are happy to help.

March 02, 2021

Salesman Anthony was particularly refreshing. He was calm, helpful, knowledgeable and did not push the sale. He was a pleasure to get to know and to work with. More

by nancycmonroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Michael Conner, Tanya Byers, Anthony Gray, Andrew Coker
Mar 05, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Anthony was able to assist you with your purchase.

March 01, 2021

Very pleasant experience buying from this dealership. Salesman (Bill Kent) was very patient and knowledgeable throughout the process. Bill was very professional courteous to my family and made the “first More

by KELLEYC0412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Bill Kent
Mar 05, 2021 -

John Thornton Buick GMC responded

Thank you for making us apart of your son's first car experience! We are so glad that Bill and Shannon were able to assist.

February 27, 2021

Accessory installation no problems. Everything went smoothly. Everyone was very nice stopping to ask if I wanted water or anything. Very pleasant experience. Would recommend highly More

by DENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Mar 01, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad our team could provide a pleasant experience. Hope you are enjoying the new accessory.

February 25, 2021

Great dealership always friendly and willing to take time with you. Prices are what they tell you up front. I will continue to do business with this dealership. More

by byersc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Mar 01, 2021 -

John Thornton Buick GMC responded

Thank you! Our service team is always happy to help.

February 25, 2021

Dealership had the exact vehicle I was looking for. My salesman was friendly, efficient and the purchase went smoothly. I was very pleased with the entire experience and would recommend anyone looking for More

by jwcaldwell777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Bill Kent
Mar 01, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Bill and Shannon were able to make your purchasing experience smooth and enjoyable. We hope you enjoy your new vehicle.

February 22, 2021

Everyone was professional, friendly and helpful. Probably the most comfortable I have ever been, buying a car. I would recommend Thornton dealership in Carrollton to everyone. More

by ROGER.FOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, RODNEY WALKER
Mar 01, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that our team could provide an enjoyable purchasing experience and we hope you enjoy your new vehicle.

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