John Thornton Buick GMC

My experience was good and has been for at least 25 years, still very pleased! I will continue to purchase my vehicles at this location and have them serviced there as well. They have earned my trust. years, still very pleased! I will continue to purchase my vehicles at this location and have them serviced there as well. They have earned my trust. More

Great group of guys to deal with friendly and respectful. Shane oldham done great, Shannon Cheatwood done great financing , and I carried it back because air pressure light and a warning light and Todd Rupp Shane oldham done great, Shannon Cheatwood done great financing , and I carried it back because air pressure light and a warning light and Todd Rupp looked at it. Thanks to everyone.. More

Nice people. Work was done correctly & in a timely manner. Do da do da do da do da do da do da do da Thanks manner. Do da do da do da do da do da do da do da Thanks More

The staff at John Thornton Buick GMC are very curtious and professional. They got my car in and out quickly. I definitely recommend having your car serviced here. Ty and professional. They got my car in and out quickly. I definitely recommend having your car serviced here. Ty More

Great customer service and the techs are great. They really work with you to understand what your concerns are. It took several visits but they seem to have found the problem really work with you to understand what your concerns are. It took several visits but they seem to have found the problem More

The service department always treats me right. They tell you like it is and never try to sell you untruth. I recommend them to anyone. you like it is and never try to sell you untruth. I recommend them to anyone. More

Good people trying hard to service their customers. Knowledgeable courteous easy to get along with. Service department personnel very professional. Certainly will return to dealership for future needs Knowledgeable courteous easy to get along with. Service department personnel very professional. Certainly will return to dealership for future needs More

As usual everything went smoothly. I am grateful for the phone call reminding me that I needed to come in for service. Thank you all. phone call reminding me that I needed to come in for service. Thank you all. More

It was INCREDIBLY SLOW. So very slow. There was physically going back and forth between two buildings by staff to work on my deal as though they couldn't call. Nobody seemed to care that it was tak physically going back and forth between two buildings by staff to work on my deal as though they couldn't call. Nobody seemed to care that it was taking FOREVER. It appeared very unorganized. Now, the vehicle I went to see was waiting at the door when I arrived and the staff was expecting me. Most staff DID NOT have on masks. I insisted that the ones I dealt with wear masks. Some conversations I overheard between staff I shouldn't have. They needed to take those things behind closed doors. More

Steven helped me get right in due to my being late for my appointment. He explained what in addition to my requested service was required, and the cost for doing so. I was treated in a courteous and professi appointment. He explained what in addition to my requested service was required, and the cost for doing so. I was treated in a courteous and professional manor, and the work was completed on time. More