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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,541 Reviews

1971 Thornton Rd

Lithia Springs, GA

30122

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3,541 Reviews of John Thornton Chevrolet

February 04, 2025

Always great friendly customer service. . Also, service advisor is very knowledgeable and follows up on phone calls. More

by JREDMOND5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell, Tim Yates, Bryon Steinke, Steve Reid, Matthew Strickland, Tanya Byers, Eric Rivera, Brenden Boyd, NOEL DIAZ, Donna Haan
February 02, 2025

Love the customer service and the sales rep. Everyone was so nice and acknowledged me ! More

by AMYSEWELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Hinton, Jacob Koch
February 01, 2025

Hats off to the crew of John Thornton Chevrolet for getting it right and proving that customer service/satisfaction still exists. They really stand by their cars and make sure that a customer issues wi More

by 5997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Slaton, Derek Strickland, Ernesto Estepan, Donna Haan
January 25, 2025

Russ was a big help to me finding the trucks tat we needed, Thanks Russ More

by RROBERTSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell, Tim Yates, Bryon Steinke, Steve Reid, Matthew Strickland, Tanya Byers, Eric Rivera, Brenden Boyd, NOEL DIAZ, Donna Haan
January 24, 2025

I had a great experience. Fred was knowledgeable and on point. The whole process took less than 3 hours and I drove off with the car I wanted. I would definitely recommend. More

by JANELLPARKS23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
January 24, 2025

The Experience was better than I anticipated. Brian was very helpful in making everything easy and fast in the purchase of my vehicle. I was in such a good mood I invited my whole family to come More

by Fernando O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Villarreal-Ortega , Derek Yebra
January 24, 2025

Not a great experience unfortunately . Was told a lot of things that were incorrect and will be trading vehicle soon More

by dsm2atl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Billy Adkison
January 23, 2025

Overall good service, very friendly and professional. The staff was very helpful in processing my financing and made the buying process enjoyable. More

by B1WEST
Recommend Dealer
Yes
Employees Worked With
Jaquel Burney
January 22, 2025

Long process (4+ hrs) that can be improved when I came to buy and not play around. I did not rate Derek Yebra as I did not recall the name. Maybe he was the sales manager who came in to close the deal. I More

by CHRIS@HALCYONLOGICLLC.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Caswell
January 21, 2025

One hour for alignment. I would like to see more things for kids to do while waiting with parents More

by AANDERSON454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Yates, Bryon Steinke, Matthew Strickland, Eric Rivera, NOEL DIAZ, Donna Haan
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