John Thornton Chevrolet

Good service experience Professional, courteous service delivered in a timely manner. I would definitely recommend this service center to my friends and family.i am very happ Professional, courteous service delivered in a timely manner. I would definitely recommend this service center to my friends and family.i am very happy with my experience More

Car purchase I was very pleased with the experience in the purchase of our car. Donald and Larry were extremely professional and friendly and helpful. Very happy w I was very pleased with the experience in the purchase of our car. Donald and Larry were extremely professional and friendly and helpful. Very happy with the car. More

Routine Service and Tire Purchase I used the Thornton Chevrolet website tire selector find a set of replacement tires for my Colorado. After confirming with my Service Advisor, Bryon, I used the Thornton Chevrolet website tire selector find a set of replacement tires for my Colorado. After confirming with my Service Advisor, Bryon, that the tires I had chosen were available, I set up an appointment for their installation as well as for a routine service (oil change and filter) visit. The Service Dept. started work as soon as I arrived, and the job was completed in a timely manner, including the oil change, at least as quickly as my previous experience with traditional tire stores. More

New vehicle purchase was the best experience. I was in the market for a new truck and had my eye on a Chevrolet Colorado ZR2. I did a bit of searching on the internet and came across the John Tho I was in the market for a new truck and had my eye on a Chevrolet Colorado ZR2. I did a bit of searching on the internet and came across the John Thorton dealership. I visited the dealership on Monday (December 17) for a look at a couple of different colors they had on the lot. I walked around the lot and found Blue one that I really liked, so I went inside the sales office and encountered Shantell Peoples sales associate. Shantell was very engaging and courteous right off the bat. She walked out with me to look at blue Colorado, and arranged for me to have a test drive. This was my first time driving Colorado, so Shantell allowed me to take a longer route that would normally be allowed. When we returned to the dealership, I started looking at the three other colors they had on the lot (black, white, and red). It took me about 45 minutes to decide on the black, as I flip-flopped a lot, but Shantell showed extreme patience and even help me decide on the color. After that, we started the purchasing process. The finance department was great and did not try to upsell me on services that I did not/would not need. The whole process took about 4 and a half hours, but during that time, Shantell and other personnel were extremely patient and attentive. Note: Also, I was giving a great deal on my trade. Overall, I had a great 5-star experience with John Thorton Chevrolet, which 95% of that great experience was because of my interaction with Shantell Peoples. More

New vehicle purchase Mike Heamingway done a fantastic job. Anytime I had a question or even needed something, Mike made it happen. We will definitely use Mike again on our Mike Heamingway done a fantastic job. Anytime I had a question or even needed something, Mike made it happen. We will definitely use Mike again on our next vehicle purchase. More

Great Experience Went here to sell a car and was immediately greeted by Bruce. He got the appraisal paperwork on my vehicle started and turned over to Richi who took i Went here to sell a car and was immediately greeted by Bruce. He got the appraisal paperwork on my vehicle started and turned over to Richi who took it on a test drive. They were able to make me an offer within 20 minutes. They were completely professional and friendly. While we waited on the paperwork to be completed Bruce sat with me even though his portion was completed. Overall, great experience and I will be back when I need my next car. More

Worth the drive! We got up at 5am this past Saturday morning to make a vehicle purchase. We traded my husband’s truck for a more family-friendly vehicle, and we were n We got up at 5am this past Saturday morning to make a vehicle purchase. We traded my husband’s truck for a more family-friendly vehicle, and we were not disappointed! Amber started the process for us, and Michael & Larry brought it home. We are thrilled to have our new vehicle, and couldn’t be happier with our experience af John Thornton! More

Amazing Customer Service from Brad Yearta We give a "5" Star rating only because that is all that is offered to mark. We would give a perfect "10" if it was given on the survey. The reason f We give a "5" Star rating only because that is all that is offered to mark. We would give a perfect "10" if it was given on the survey. The reason for our success at Thornton Chevrolet is the amazing care given to us by Brad Yearta. We would not purchase a car without his assistance and his knowledge of the car we want to purchase. After our purchase, we know that he is our service contact with any regular checkups and/or any concerns. Brad Yearta is a trust worthy, caring, and professional service employee at Thornton Chevrolet. Thank you Trey Dettmering, Manager of Thornton Chevrolet, for hiring professional employees like Brad Yearta who specializes in customer care. More

Great Service Brad Yearta was awesome. He was extremely helpful and courteous in getting my problem resolved. I appreciate good customer service as it is an indicat Brad Yearta was awesome. He was extremely helpful and courteous in getting my problem resolved. I appreciate good customer service as it is an indicator of the company. More

A little concerned New window sticker NOT added, though it is stated on invoice. Makes me wonder what else might not have been done. That's all, thanks. New window sticker NOT added, though it is stated on invoice. Makes me wonder what else might not have been done. That's all, thanks. More