John Thornton Chevrolet
Lithia Springs, GA
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3,541 Reviews of John Thornton Chevrolet
I spent over three hours at the dealership, when I already knew the vehicle I wanted and the price I would pay. I had to deal with the sales manager, as my sales person didn't really have answers on a already knew the vehicle I wanted and the price I would pay. I had to deal with the sales manager, as my sales person didn't really have answers on a deal. I had to send the sales manager back three times in pricing (when deals/discounts were advertised online), as he tries to haggle and even stated that the online price was final despite the obvious ADDITIONAL offers for trade-in AND financing with GM. I had to ask the sales person for my keys back before the sales manager came back with a third offer that actually matched the online discounts. Then, once I went to financing the finance person attempted to stick me with an interest rate more than 2% higher than what it should have been based on GM offers and my credit rating. So, I had to literally tell the finance person that the rate offered was too high. Bought the car, after conditions were met, but the haggle and time was horrible. The dealership will still make money on my purchase AND the financing bank will, too. Negative buying experience, even though I got the car (and package) that I wanted. More
Its a great place. Loved to take care of its customers. Thank you again and again Loved to take care of its customers. Thank you again and again More
Very responsive staff and comfortable waiting facilities. I went for some warranty work and parts needed to be ordered. Reagan followed up and let me know the parts were in. A couple of items were fixed and I went for some warranty work and parts needed to be ordered. Reagan followed up and let me know the parts were in. A couple of items were fixed and the bill was zero. More
Very unorganized and unprofessional! Sold .e a car dragged my credit then changed their mind and toke the car back! Its a waste of time! Sold .e a car dragged my credit then changed their mind and toke the car back! Its a waste of time! More
Marva was absolutely fabulous! She worked so hard to help me get into a vehicle. She was kind and professional. Definitely recommend her to anyone She worked so hard to help me get into a vehicle. She was kind and professional. Definitely recommend her to anyone More


