John Thornton Chevrolet - Service Center

RJ WAS SUPER SUPER AWESOME I had the best experience working with RJ. I tore both tires up and a wheel, while driving. I called into the dealership on Friday and talked to Me. E I had the best experience working with RJ. I tore both tires up and a wheel, while driving. I called into the dealership on Friday and talked to Me. Ej, he treated me so kind. He was super professional, knowledgeable, sincere, and incredibly AWESOME. He was able to get my care scheduled in for the following Monday. He worked his magic and got me a wheel replacement and 2 tires. I didnt have to put forth much effort at all. RJ did all the work. I seriously think this guy's needs a raise. RJ is an excellent representative of John Thornton Chevrolet. I love everything about his spirit and his work ethic. I will never drive any other car than a Chevy. Thank you RJ More

Always A Pleasant Experience :-) I purchased my 2015 Chevy Malibu here back in November of 2014. The entire experience was memorable. The service center is state of the art. The advis I purchased my 2015 Chevy Malibu here back in November of 2014. The entire experience was memorable. The service center is state of the art. The advisors are very professional and polite. They're also EXTREMELY informative. I wouldn't dare think to ever let any side mechanic touch my car. As long as I own Chevy's, they will ALL come to John Thornton Chevrolet. More

Excelent service Excelent and fast; service team is very friendly and professional; waiting room is very clean and comfortable. I am very thankful for the service. Fi Excelent and fast; service team is very friendly and professional; waiting room is very clean and comfortable. I am very thankful for the service. Five Stars!!! More

Great Fast and professional service . The reason I had the appointment was for a recall with a brake problem. The problem was corrected and explained to me. Fast and professional service . The reason I had the appointment was for a recall with a brake problem. The problem was corrected and explained to me. More

Oil change This is my first new car and I want to take good care of it. After this past year of regular maintenance at John Thornton Chevrolet, I will ALWAYS bu This is my first new car and I want to take good care of it. After this past year of regular maintenance at John Thornton Chevrolet, I will ALWAYS buy and service my car here. All the people are friendly and professional. I tend to wait and not drop off the car and have had a great experience each time. Not to mention the coffee is good and hot. I highly recommend this dealership and service department. More

Warranty work and recall Very good experience at Thornton Chevrolet. They repaired the starter in my 2018 Chevrolet Cruze, and also did some recall work on it while it was th Very good experience at Thornton Chevrolet. They repaired the starter in my 2018 Chevrolet Cruze, and also did some recall work on it while it was there. They provided me with a very nice loaner to get me back and forth to work. More

To much time not good info Had a apptfor 8:00am for a software update recall, told it would only take one hour to a hour in a half to complete I was there for three and a half h Had a apptfor 8:00am for a software update recall, told it would only take one hour to a hour in a half to complete I was there for three and a half hours I do understand things happen just let the customer know so we can be aware, I did talk with a female supervisor and she was very helpful and Pleasant She made things happen for me, when I check on my truck two in a half hour later there have not even starting the process that’s when I call the supervisor and everything change for the good thank you More

Transmission went out and cracked Exhaust manifold Bryon was very professional and did a great job keeping me informed of the status of my repair and the process. He clled when they found the crack in Bryon was very professional and did a great job keeping me informed of the status of my repair and the process. He clled when they found the crack in the manifold so that I could go ahead and get that fixed as well. I appreciated that he arranged for me to get a loaner car and i didnt have to try and search for or go through the expense of a rental. molly made the loaner process quick and efficient. I will be back when I need something else. More

Always Excellent Service I have been going to John Thornton Chevrolet to service my vehicles for years. The staff is always nice and respectful. The service is always great. I I have been going to John Thornton Chevrolet to service my vehicles for years. The staff is always nice and respectful. The service is always great. I have no complaints with this service center and would recommend to my family and friends. Thank you for your service. More

SERVICE Great service. The service dept. was fast and efficiant. No pressure or surprises from anyone. The guy in parts (Chad ) was also very helpful. THANKS Great service. The service dept. was fast and efficiant. No pressure or surprises from anyone. The guy in parts (Chad ) was also very helpful. THANKS More