John Thornton Chevrolet - Service Center

The service was great. I had some concerns about the employees in the waiting area/ showroom didn't wear masks and that made me uneasy being there. Maybe you might want to rethink that. WEAR MASKS!!! employees in the waiting area/ showroom didn't wear masks and that made me uneasy being there. Maybe you might want to rethink that. WEAR MASKS!!! More

Brought my 2020 Camaro in for its first (complimentary) serving. Everything was handled efficiently, with no surprises, just as I've come to expect from my years as a John Thornton Chevrolet customer. serving. Everything was handled efficiently, with no surprises, just as I've come to expect from my years as a John Thornton Chevrolet customer. More

Kept me up to date with the status of my vehicle while it was getting serviced. Was informed of every step that was going to take place was getting serviced. Was informed of every step that was going to take place More

Went in for an oil change without appointment got out with in 2 hours very good in there inspection they found a bolt loss on my breaks in the front with in 2 hours very good in there inspection they found a bolt loss on my breaks in the front More

Great service and people, but was told to take care of one problem myself(the vehicle wrap coming lose). Not sure why dealership wouldn't do it them selves. Instead they gave me the phone number to call t one problem myself(the vehicle wrap coming lose). Not sure why dealership wouldn't do it them selves. Instead they gave me the phone number to call to do it myself??? More

We had an excellent Service representative and technician - vehicle was repaired quickly and all the proper paperwork was taken care of with our warranty without issues - vehicle was repaired quickly and all the proper paperwork was taken care of with our warranty without issues More

Service Technician does a great job and gives choices. Filled out rebate form for me also. Everyone is very professional and courteous and makes you feel welcome. Filled out rebate form for me also. Everyone is very professional and courteous and makes you feel welcome. More

I needed my tire pressure sensors replaced. They have very fair service pricing. Got me to work and picked me up. Very courteous and very professional. very fair service pricing. Got me to work and picked me up. Very courteous and very professional. More

No formal waiting area for service customers. Customers must wait in showroom and are subjected to cold weather due to open/close of door near service. Additionally, only coffee offered with no substitute must wait in showroom and are subjected to cold weather due to open/close of door near service. Additionally, only coffee offered with no substitutes for those who dont drink coffee. More

The service was great as always. Thank you for making my truck run like it should. The transmission service helped a great deal. I would recommend to anyone to bring it in for service truck run like it should. The transmission service helped a great deal. I would recommend to anyone to bring it in for service More