I went to John's auto sales to look into a 2011 Mitsubishi Outlander Sport. I was contacted by Shy initially about looking at that vehicle and she was pleasant and wanted to make sure when I came and that I'd go straight to her and avoid the salesmen. I liked this, knowing car salesman, I'd like to avoid talking to them at all costs. I replied to her email about my day to visit and the time I'd show up. I Left a voicemail on her phone the day of and went on my way to Somerville, MA. Which is a 2 hour trip for me, by the way.
I arrived and was told to wait for Shy, I think she was on the phone with another customer. After the wait, I was ushered into her office, away from the busy front end of the sales office.
Shy is welcoming, kind, understanding and pleasant to deal with; not to mention easy on the eyes. All fun aside though, to my dismay the Mitsubishi was sold two days before I came down. Shy wasn't told of this so I wasn't notified. In order to make up for this, She asked me exactly what I was looking for in a car. Granted, I'm a car guy. I'm picky about what I want and what I'm getting, and what deal. She took down what I was looking for and why; we combed through their entire listing inventory, going through with "yes or no". She pulled several cars from their back up lots, just so that I could look at them. She was making everyone run around just to get me a car I'd want to go home with.
We finally found a 2011 Hyundai Santa Fe Limited that had all the bells and whistles that I wanted, we test drove that for a while. It was a thorough test drive too, Shy came with me and she tested out the car with me. We looked all through the car, pushed all the buttons, looked into what was wrong with it too. We noticed the brakes needed repairs, the bumper needed some body work, tires needed balancing and etc.
She assured me, that if I wanted this car that those things would be taken care of for me.
We sat down, she called the Owner John. Mind you, He was on his way home from Vacation. And she got me approved that they would take in my trade and pay off my existing loan; No Other dealership would do that with my trade!!
We then talked about financing, She got me approved for a loan for the Santa Fe. She then didn't like it enough, she went and talked to their finance guy and got an even better loan with a lower APR for me.
I signed for that car, that day. I took delivery of that car a week later. The car was all fixed, brakes were great! Bumper looked brand new! Tires were balanced! and they put in a new battery too!! Not to mention, they drove the car to me, surely I met them at a decent middle ground, but come on.. delivery of a car is awesome!
I've been to a handful of dealerships in NH, VT and MA.. No one would give me a deal that worked best for me.. It was always for the dealership. But Shy made the difference and gave me a better experience than those other dealerships. If you Go to John's Auto Sales, Ask for Shy!! She will get you set up and on your way with a better car than you came in with!!
Always do your research before any car sale, I highly recommend it! But if you want a great deal, Go to John's and talk to Shy!!