Johnson City Toyota

Great overall experience! Cole was great to work with and got me everything I wanted. They also have soda fountain drink fountain for free!! Cole was great to work with and got me everything I wanted. They also have soda fountain drink fountain for free!! More

this dealership is super nice and helpful with anything I need. I have bought two cars from them and they are absolutely amazing especially Gabriel Flores. He is super helpful with any of your needs of buyin need. I have bought two cars from them and they are absolutely amazing especially Gabriel Flores. He is super helpful with any of your needs of buying a new or used car. More

They were very professional and have some of the best dealers and technicians in the Tri-State area. Be sure to ask for Gio! dealers and technicians in the Tri-State area. Be sure to ask for Gio! More

Brandon Vanover and his team did a phenomenal job getting me into my new Jeep, when I wasn’t sure if my credit rating would be good enough. He’s a 5 star representative and I’d recommend him to anyone that a me into my new Jeep, when I wasn’t sure if my credit rating would be good enough. He’s a 5 star representative and I’d recommend him to anyone that asks for help finding a vehicle. Brandon Vanover: ⭐️⭐️⭐️⭐️⭐️ More

The buying process was simple and straightforward. All of our questions were answered very efficiently and there was never a pressured feeling. Our salesman Johnny was outstanding throughout the entir All of our questions were answered very efficiently and there was never a pressured feeling. Our salesman Johnny was outstanding throughout the entire process. More

We have bought from this dealer before and enjoyed our experience so much that we drove from Knoxville to buy again. We had Justin Byrd working with us and he was nothing short of amazing!! Super personab experience so much that we drove from Knoxville to buy again. We had Justin Byrd working with us and he was nothing short of amazing!! Super personable, transparent, and charismatic. He was very communicative when I was texting him before we made the trip, which is always appreciated as cars sell quick. But he kept us in the loop and went the extra mile every step of the way. We have his number saved now because we hope to work with him again in the future!! More

Gabe has excellent customer service skills and works hard to let you leave with what you want. to let you leave with what you want. More

This dealership is very clean and appealing to the eye. Everyone I came in contact with was very friendly and helpful. Everyone I came in contact with was very friendly and helpful. More

I have driven a Toyota vehicle since 1987 & I have always dealt with Johnson City Toyota. I have always had a good experience with them. always dealt with Johnson City Toyota. I have always had a good experience with them. More

I feel like they are in it to make money and not listen to their customers. Once they see the opportunity to make a deal, they do so with no consideration for the customer. Brandon, the salesman, listen to their customers. Once they see the opportunity to make a deal, they do so with no consideration for the customer. Brandon, the salesman, listened to what I was looking for. He was not aggressive to get more for .y trade in or the price of the purchasing car less, but he did listen to what I was looking for. Alex, the finance rep, was friendly but did not listen to my request. I wanted the car in my and my husband's name. I wanted to transfer my disabled vet tag to the new car, but neither ended up happening. They even put the tag on my car for 3 weeks until I got a tag in the mail and realized they never transferred the tag. By doing paperwork on the iPad I never really got to see all the actual costs of service contract or warranties. They cost a lot more than I would have agreed to had I seen the cost. I was waiting for my vehicle to have warranty work before trade in, so it was almost a month before that happened. In the meantime, the sale was done and past the 30 days to cancel. Now, I will just have to accept it and move on. You asked for a review and these are some of my feelings. I feel like no one listened to me. I feel like I was taken advantage of. I feel like customer service is dead. I called every week fir the time I waited on my trade in. I would leave messages with no call back. I went in person to give updates on my vehicle and no one seemed to know what was going on. I feel like my Rav4 is going to be a nice vehicle for me. I just do not think they made an effort to take care of me and work on a good deal. I hope dealing with the service department is going to be better. More