
Johnson City Toyota
Johnson City, TN
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Wonderful experience We recently purchased a new vehicle with Johnson City Toyota. From the beginning to the end, it was a superior experience. We had no heavy sales pi We recently purchased a new vehicle with Johnson City Toyota. From the beginning to the end, it was a superior experience. We had no heavy sales pitches. There was excellent response from the sales manager and the document process was smooth and easy. Special thanks to David (sales), Mark (sales manager), Scott (documents/finance) and one other gentlemen (forgot his name). These individuals are a true asset to this dealership. Thanks again. More
Great service! I was running into problems at two other dealerships. (Credit not being so great) Jason Garrett was still able to help me and put me in a 2014 Toyota I was running into problems at two other dealerships. (Credit not being so great) Jason Garrett was still able to help me and put me in a 2014 Toyota Corolla!! And for a very fair price. I had my son with me, and it's hard to entertain a toddler while trying to buy a new car, but he was patient, very helpful and friendly. Love my new car! More
Best Car Buying Experience Ever We purchased a used Crosstrek at this dealership today. From the minute we walked on the lot we were treated with respect and consideration for our ti We purchased a used Crosstrek at this dealership today. From the minute we walked on the lot we were treated with respect and consideration for our time. The salesperson we worked with was Matt Hamilton, who deals with Internet sales (we had identified the car we were interested in on Car Gurus) He is a wonderful person and did not pressure us in any way. He got us the deal we wanted and we couldn't be happier with our purchase. The whole process was accomplished very efficiently and respectfully. We were astonished to discover that a one year bumper to bumper warrantee was included in the amazing deal that we negotiated. The dealer had only one key but made a promise and put it in writing that we would have a second keyless entry key within a week. We plan to return to Johnson City Toyota for our next purchase and highly recommend this dealership and Matt Hamilton! More
Great Experience Our friend Eric Wise helped us purchase a 2016 RAV4 SE and we were very pleased with the process. Eric is a great salesperson and went over every fea Our friend Eric Wise helped us purchase a 2016 RAV4 SE and we were very pleased with the process. Eric is a great salesperson and went over every feature this car had to offer. We definitely felt like Eric was taking care of us through this transaction and would highly recommend him. Our time in the business office went quickly and everything was explained as thoroughly as possible. Overall one of the best car buying experiences we have had. More
Worst dealership I have ever delta with! The level of incompetence at this dealership is astounding to witness. They ordered the wrong truck. So I had to wait twice as long for the right truc The level of incompetence at this dealership is astounding to witness. They ordered the wrong truck. So I had to wait twice as long for the right truck, they "lost" the deal sheet. So they went back on a already agreed to price. Was supposed to get floor mats with the truck. They at first ordered only the front and not the back. Only after having to argue once more did they get the back mats. I was asked to give a good review. Of course after everything I had to go through i did not. So my wife got fussed at by the sales manager for it. Avoid this place if you value your time and money. More

Friendly staff that won't haggle you I was looking for a new Tacoma for a payment that I thought couldn't be achieved, but the guys there got me a truck at a payment below what I thought I was looking for a new Tacoma for a payment that I thought couldn't be achieved, but the guys there got me a truck at a payment below what I thought I would have to go with. They got me that without negotiating! To top it off, they took what I wanted in a truck and went out to find it and got it in a timely manner! More
Purchased a new vehicle. Amber Underwod was awesome! Great sales person. The sales staff were excellent. I plan to buy another Toyota after my RAVA has a quarter million miles Amber Underwod was awesome! Great sales person. The sales staff were excellent. I plan to buy another Toyota after my RAVA has a quarter million miles or maybe a half million. My Previa had 250,000 when I sold it and I saw it on the road for several years after it was sold. More
2015 Sequoia Very helpful, knowledgeable staff. Took a little too long, but we were well attended to in the time we were there. I would definitely buy another car Very helpful, knowledgeable staff. Took a little too long, but we were well attended to in the time we were there. I would definitely buy another car at this dealership. More
Great experience We wanted the same model, color, but 2016. They work hard but the found it exactly. We love it. I would recommend them to anybody, they were very We wanted the same model, color, but 2016. They work hard but the found it exactly. We love it. I would recommend them to anybody, they were very friendly, Benny Lawson, Matt Malson, Mr. Mark Turner and others. Thank you, thank you. More
Outstanding and happy camper i had the easiest and quickest car buying experience at Johnson City Toyota. my salesperson, Matt Hamilton. Got me the deal i wanted. Scott Culver s i had the easiest and quickest car buying experience at Johnson City Toyota. my salesperson, Matt Hamilton. Got me the deal i wanted. Scott Culver showed me all my new truck features. Both did an outstanding job. More