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Johnson City Toyota

Johnson City, TN

4.4
1,127 Reviews

3124 Bristol Hwy

Johnson City, TN

37601

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Showing 1,127 reviews

June 16, 2015

1st new care experience Everyone was awesome at Johnson City Toyota, especially Andrea, my sales person. They helped me pick out the car in the price range I was looking for More

by jpmaczka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea, Lance,
Jun 29, 2015 -

Johnson City Toyota responded

Thank you for taking the time out of your day to give us a review! We are glad to hear that you had a great experience, and we are very thankful for your business!

June 15, 2015

a good sales Pearson Had very good service and showed the car well now about the truck in side and out and the inside did great going over the books and paperwork More

by scottk123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Walsh
Jun 16, 2015 -

Johnson City Toyota responded

Scott, Thank you for taking the time to review our dealership! If you need anything in the future, please let us know. Also, thank you for your business!

June 14, 2015

It's a FRAUD!!! I went to Johnson City Toyota to purchase a Toyota Corolla LE Premium they had on their website and on AutoTrader.com. The car was on both websites f More

by gator177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Stevenson, Michael Baldwin, Tony Bruner, Ben Lafollette
Jun 29, 2015 -

Johnson City Toyota responded

We are very sorry to hear that this happened at our dealership. It is very important to us that our customers are happy. We will work hard to ensure that this does not happen in the future. Thank you for letting us know about this, and we are glad to hear that you got the vehicle you wanted.

June 05, 2015

Do not enter there!! Worse deal ever !! Should have run away, but did not. My fault but never again will I enter their door !!!!!!! double check your Blue Book trade-in More

by hojo
Price
Recommend Dealer
No
Employees Worked With
D. ohnson
Jun 29, 2015 -

Johnson City Toyota responded

We are very sorry to hear that you had a bad experience at our dealership. Efforts were made by the manager and other employees to correct the deal beyond what you originally negotiated and agreed to and we apologize that you’re not satisfied with your deal. Trade values are based on many things like shape, auction values, and vehicle turn time and are reviewed with each customer prior to finalizing the purchase and trade-in. The Lifetime Warranty is a complimentary service at our dealership and doesn’t add anything to purchase price for the customer. Thank you for sharing your comments.

May 12, 2015

Terrible My husband and I went to Johnson City Toyota yesterday and were completely taken advantage of. We are both under 25, and I believe they thought we did More

by apjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Vestal, Wade Seid
May 27, 2015 -

Johnson City Toyota responded

We are very sorry to hear that you had a bad experience at our dealership. This is not how we typically do business as we strive to discount every vehicle every day with clear up front pricing. We appreciate the opportunity to earn your business and apologize we didn’t live up to yours or our expectations. Thank you for sharing this information with us so that we can do a better job in the future. Also, we are glad to see that you were able to get the Tacoma you originally wanted. Thank you again for letting us know about your experience.

April 27, 2015

great I told them what I was looking for and they found exactly what I wanted and price was where I wanted to be. Very satisfied. More

by bsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Wenshel
May 12, 2015 -

Johnson City Toyota responded

Thank you for sharing your experience with our dealership! We are glad to hear we were able to get you the right car at the right price. If we can help in the future, please let us know.

April 23, 2015

New Camry sales person that I have been working with and he has been very polite courteous knowledgeable and just a great salesman over all. Amanda Poore has h More

by Ellen124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stevenson
May 12, 2015 -

Johnson City Toyota responded

We are glad to hear that you had a good experience at our dealership! Thank you for taking time out of your day to give us feedback! If we can help in the future, please let us know.

April 19, 2015

No pressure. No pressure to buy just friendly assistance and fast response on rues toons. Daniel was quick to answer questions and provided the best price I could More

by Alvincara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Poore
May 12, 2015 -

Johnson City Toyota responded

Thank you for taking the time to give us a review! If we can help in the future, please let us know.

April 17, 2015

Excellent Experience Buying New Tundra We appreciate all of the great team members of Johnson City Toyota making our dream come true of owning a 2015 Toyota Tundra Truck. Our salesman, Jes More

by Katie and Justin Crowder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Roberts
February 17, 2015

My new scion The people at this car lot were great we love our new car and couldn't be happier . I would like to give a special thanks to all the people that worke More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan. Tyler. Wade. Terry
Mar 09, 2015 -

Johnson City Toyota responded

Paula, Thank you for taking the time to review our dealership! We are glad you choose us to help you with your purchase.

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