
Johnson City Toyota
Johnson City, TN
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Alex Middleton and the financial officer were great to work with for the purchase of a new Crolla hybrid was excellent. Have no experience with the service department to this date. work with for the purchase of a new Crolla hybrid was excellent. Have no experience with the service department to this date. More
Ziggy & Krisiti were AMAZING to work with! They worked with my schedule and were determined to get me in the truck I wanted. We will be back for a 4-Runner for my wife & get our daughter’s veh They worked with my schedule and were determined to get me in the truck I wanted. We will be back for a 4-Runner for my wife & get our daughter’s vehicle there in a few years when she starts driving. Thank y’all again! More
One of the best dealership experiences we've had! Adam Mosley did a great job working through the process and finding us the Camry we were looking for. Adam Mosley did a great job working through the process and finding us the Camry we were looking for. More
The best dealership in the Tri-Cities! Alex was exceptional and made this whole process so easy. So, if you find yourself at Johnson City Toyota, ask for her! Alex was exceptional and made this whole process so easy. So, if you find yourself at Johnson City Toyota, ask for her! More
Most Painless Car Buying Experience Ever! Zack, our sales associate, made this such a smooth and easy process. After we placed our order, he kept in touch with us via text every week to ke Zack, our sales associate, made this such a smooth and easy process. After we placed our order, he kept in touch with us via text every week to keep us in the loop and assure us that everything was still on track. Great communication! When our vehicle finally arrived, we got to meet some of the other tremendous people working at Johnson City Toyota. We wanted to have a trailer hitch installed on our new RAV4 hybrid and the associate in the parts department got the order placed and scheduled an appointment for us to have it installed once the parts arrived. Craig finished up our financing application and walked us through our warranty options and add-ons to go with our new car. Everyone was tremendously friendly, very respectful of our time and never gave us the hard sell. Just clearly explained what our options were and let us pick (or not) whatever we felt would be a good fit. At every stage, people offered to answer any questions we might have about the purchasing process or about the vehicle itself. It is a very strange time for the car market. We constantly see stories of dealerships marking up vehicles simply because they can. At Johnson City Toyota, we paid MSRP plus tax and a very (very) small lot fee. I’m sure if we had decided not to buy this vehicle for some reason they would’ve had no trouble quickly selling it to someone waiting on the list behind us. But despite that, they never treated us like they took us for granted and every person along the way made us feel like they appreciated our business. Thanks to Zack and the whole team for helping us get into a great new vehicle and we look forward to being customers for many years to come! More