
Johnson City Toyota
Johnson City, TN
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This is our second time here at Johnson City Toyota. We came back again because the last time we had such a good experience. This time we also had a good experience. We had a very nice salesman whose na We came back again because the last time we had such a good experience. This time we also had a good experience. We had a very nice salesman whose name is Taylor whom we told what we liked and what we would like are payments to be. He along with the others there helped us make that happen and I'm happy to say we walked off the lot with a car that is new to us. More
Mike Friesland was a great salesman. Was responsive, helped me find the right car, and was honest. Had a great experience and happy with my new highlander! Thanks Mike! Was responsive, helped me find the right car, and was honest. Had a great experience and happy with my new highlander! Thanks Mike! More
I am downgrading my rating from three stars to two after dealing with Daniel in the finance department. Once the dealership has your money they become completely unresponsive in my experience. Do not expect dealing with Daniel in the finance department. Once the dealership has your money they become completely unresponsive in my experience. Do not expect phone calls to be returned and when you do reach them expect a heavy dose of attitude. One or two individuals can sour what previously had been a positive car buying experience. Kudos to my salesman, Grant Boyd. Other staff probably will be getting coal in their stockings next Christmas. BYW this survey asks me to rate two people I had no contact with. More
My sales rep Adam Mosley made my experience great. It's was my 1st car buying from a dealer and it was great. Made me feel very comfortable like I was important to him . I will be using him and toyota It's was my 1st car buying from a dealer and it was great. Made me feel very comfortable like I was important to him . I will be using him and toyota for all my future car buying needs. More
We had a long wait to get a new Sienna due to all the supply chain issues. Jeff Alpern stayed in touch with us during the wait and was able to secure a nearly identical vehicle for us when it became avai supply chain issues. Jeff Alpern stayed in touch with us during the wait and was able to secure a nearly identical vehicle for us when it became available. I appreciate the vigilance which helped us get the car we wanted much faster than would have been possible otherwise. More
Excellent service, Mr. Mosley triend his best in prioritising his client preferrence and satisfaction. Everyone are very accommodating! Mosley triend his best in prioritising his client preferrence and satisfaction. Everyone are very accommodating! More