Johnson City Toyota

Radically overpriced service Just spent $170 on an oil change there....seriously....no joke. And that was just the beginning, a couple of fluid flushes and a wheel rotation/balan Just spent $170 on an oil change there....seriously....no joke. And that was just the beginning, a couple of fluid flushes and a wheel rotation/balance/alignment later and I ended up just short of $1,000. One thousand American dollars. Service rep was vague about specific services needed and evasive about pricing. They did pitch in a 5% coupon, and an additional $50 when I questioned their math. I know dealer pricing is always going to be higher, but I have taken another car to Johnson City Honda for years and never had the same feeling of being completely financially violated. What's done is done. You get to keep my money, but I get to keep my business in the future. Not sure if JC Honda knows how to work on Toyotas, but I'm going to find out. More

Win win incredible staff all around. They truly had the best interest in mind for the customer, while of course still doing their job. Shared all the necessa incredible staff all around. They truly had the best interest in mind for the customer, while of course still doing their job. Shared all the necessary information without pushing you in a certain direction.’ Thanks More

Great buying experience.....until finance This was the second vehicle we purchased from JC Toyota. Our salesman Travis Mullins was a pleasure ti deal with, as was Kelly Winchell our sales mana This was the second vehicle we purchased from JC Toyota. Our salesman Travis Mullins was a pleasure ti deal with, as was Kelly Winchell our sales manager. The whole process was smooth with no pressure. The accessories saleman, Mark Arnett was great as well. Then came the finance team. Craig was good to deal with and polite, but an issue arose with proposed extended service plans, mainly me not wanting them. Craig had to go get his finance manager to take them off of the deal. This guy (can't remember his name) came in wearing his Boston Celtics hoodie, and just had a very bad overall demeanor. After I had to repeatedly tell him no as well, he acted like I had wronged him in some way and acted very pushy and like I was a hassle. That was the worst of it with the deal. Everyone but finance was a pleasure to deal with. More

Great Service! My husband and I went to trade in our lease, and decided to get a used 2014 sienna XLE in great condition!! LEE MULLINS was our sales rep and he stuck My husband and I went to trade in our lease, and decided to get a used 2014 sienna XLE in great condition!! LEE MULLINS was our sales rep and he stuck by us through the whole process and gave us the deal we wanted! FRANKIE the sales manger, and DOMINIQUE the financial advisor, we’re just as kind and helpful and truly gave us a good deal, and made sure we were happy and taken care of! We are very happy with our purchase and look forward to working with them again in the future! Thanks guys!! More

I purchased a new 2019 rav4. Johnson City Toyota was fast & simple. I received a way better deal than what Bristol or Kingsport would offer. & simple. I received a way better deal than what Bristol or Kingsport would offer. More

Best dealership purchase experience I’ve ever had!! And I’ve bought over 8 new vehicles. Nathan was fast and upfront with all the information I requested. He sent a link in an email of a video of the veh I’ve bought over 8 new vehicles. Nathan was fast and upfront with all the information I requested. He sent a link in an email of a video of the vehicle, going all the way around it and showing the interior, all the while mentioning all the highlights of the vehicle. The video was awesome! He was very personable and everyone I interacted with at the dealership was super! Great people who are looking to get folks in the right vehicle and will bend over backwards to make the deal! They have the best prices, best service and the best products on the market! It’s a win-win! Thanks again and I appreciate all of your hard work! I will continue to spread the word and send folks your way Nathan and Johnson City Toyota!! More

Best dealership I have ever visited. We have bought 2 vehicles in the past 2 months. Desmond was the salesman and Corey in finance were both excellent and honest I won't ho anywhere else. vehicles in the past 2 months. Desmond was the salesman and Corey in finance were both excellent and honest I won't ho anywhere else. More

Sales They went above and beyond I wasn't sure if I could get financed and Lenny Owens was there helping us with everything I will travel again to shop with They went above and beyond I wasn't sure if I could get financed and Lenny Owens was there helping us with everything I will travel again to shop with y'all on our next purchase More

Easiest purchase ever! We live out of state and contacted Johnson City Toyota for the purchase of our Highlander and 4Runner. Told our Finance person, Dominic Farmer and our We live out of state and contacted Johnson City Toyota for the purchase of our Highlander and 4Runner. Told our Finance person, Dominic Farmer and our Sales Person, Dylan Ratliff what we wanted and they went to work! We were soon presented with a couple of options. Through a few phone calls, we had exactly what we wanted! Both went above and beyond to ensure our satisfaction. They arranged detailing and shipping for both vehicles. Really the best car buying experience ever! Way to go gentlemen! Happy in Washington State More

Great job I came in without an appointment and got welcomed and accommodated and now I am a fan of service dept. Lady outside and Chris Long were great to me I came in without an appointment and got welcomed and accommodated and now I am a fan of service dept. Lady outside and Chris Long were great to me More