
Johnson City Toyota
Johnson City, TN
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Service department is in poor shape. Staff seemed confused at check in and were unable to correctly record vehicle information and services requested. This used to be my "go to" for Toy Staff seemed confused at check in and were unable to correctly record vehicle information and services requested. This used to be my "go to" for Toyota service, but I'm now hesitant to return. Very disappointing experience and very poor responsiveness. More
Very pleased with the transaction. Everything went smoothly. Got the car that I'm looking for. Marcus is helpful, friendly and accommodating. Everything went smoothly. Got the car that I'm looking for. Marcus is helpful, friendly and accommodating. More
Grant was our salesman and was excellent help to send us a personalized video of the car we wanted. He also worked hard to get us a deal we could work with on our trade and the new vehicle. We are in Knox a personalized video of the car we wanted. He also worked hard to get us a deal we could work with on our trade and the new vehicle. We are in Knoxville so some of the deal was accomplished with him on the phone. We did spend 3 hours in the showroom waiting on our trade in to be checked and waiting to turn our check over to the finance people. They really try to sell you one of the high priced vehicle extended warranties. When we turned them all down it felt like it hurt their feelings. Still, This is a much better dealership to trade with than any of the Knoxville Toyota dealers. So I will recommend them to family and friends. Thanks for all your help Grant. More
My salesperson Marcus was great! I had to order my vehicle, which took 3 months, and Marcus kept in contact giving me updates. The financing people were fine but very pushy when it c I had to order my vehicle, which took 3 months, and Marcus kept in contact giving me updates. The financing people were fine but very pushy when it came to getting a warranty. More
Looking for car or truck, Jermaine was excellent in helping us find the right vehicle, Erin made purchasing it a pleasure. We went to Boone Toyota, they acted like they were doing us a favor, didn't li helping us find the right vehicle, Erin made purchasing it a pleasure. We went to Boone Toyota, they acted like they were doing us a favor, didn't like their service. Went to Johnson City, they treated us so well, will definitely use them in the future. More
This is definitely not the dealer out for all of your money. These guys will do whatever is right, even after the sell. I drove out of state and I highly recommend these guys for your next purchase!! If money. These guys will do whatever is right, even after the sell. I drove out of state and I highly recommend these guys for your next purchase!! If they treated me this good, I know they will treat everyone right 💯 More