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Johnson City Toyota
Johnson City, TN
1,124 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,124 reviews
September 30, 2018
Go see Brandon! Customer Service at this location was awesome! Especially Brandon. He was very helpful and knowledgeable. I will recommend him to others for their ser Customer Service at this location was awesome! Especially Brandon. He was very helpful and knowledgeable. I will recommend him to others for their service needs. More
by Customer 276
Employees Worked With
Brandon Ritter
September 26, 2018
Great Experience My experience at Johnson City Toyota was great. Dusty, my salesman, was very helpful and the rest of the team was as well. I would buy from them again My experience at Johnson City Toyota was great. Dusty, my salesman, was very helpful and the rest of the team was as well. I would buy from them again. More
by Bigbuck
Employees Worked With
Dusty Stockton
September 25, 2018
First new purchase. The staff at Johnson City Toyota were great. They were very knowledgeable and friendly. This was my first experience purchasing a new vehicle and it v The staff at Johnson City Toyota were great. They were very knowledgeable and friendly. This was my first experience purchasing a new vehicle and it very very stress free and pleasant. I would recommend Johnsin City Toyota to anyone looking for a new vehicle. More
by Chanks2106
Employees Worked With
Josh Duvall
September 23, 2018
Easy and comfortable. Mike Brown welcomed me and guided me through the process of what was going to take place with me and my vehicle. Also he noticed a recall on my vehic Mike Brown welcomed me and guided me through the process of what was going to take place with me and my vehicle. Also he noticed a recall on my vehicle and would put part on order. Service was quick and waiting room was comfortable. He contacted me when service was complete and described what was done and would make contact when part comes in and make appointment for recall service. He is a very polite young man and treated me as a appreciated customer. More
by 1929
Employees Worked With
Mike Brown
September 22, 2018
Experience was excellent! I was looking for something reliable and knew Toyota was it. The sales team was great. They were very nice. Gave me a thorough break down of how to op I was looking for something reliable and knew Toyota was it. The sales team was great. They were very nice. Gave me a thorough break down of how to operate things such as the radar cruise control, radio, etc. Would strongly recommend to anyone looking! More
by Clay K
Employees Worked With
Craig Layfield, Todd Weber, etc
September 22, 2018
Excellent Experience Excellent experience from start to finish. We have purchased a few cars before but this was by far the best experience we have had. Levi was experienc Excellent experience from start to finish. We have purchased a few cars before but this was by far the best experience we have had. Levi was experienced and listened to our concerns to make sure that we were happy with our entire process. Will be using this dealership from this point forward. More
by DB
Employees Worked With
Levi
September 22, 2018
New Car Purchase We traveled from NC to trade and purchase a new 4Runner. We were very happy with the entire experience today. Would highly recommend this dealership. We traveled from NC to trade and purchase a new 4Runner. We were very happy with the entire experience today. Would highly recommend this dealership. More
by JWard
Employees Worked With
Van Redstone, Eric Wise, Andrea Dalton
September 20, 2018
Service dept We just recently moved to TN. My car battery died. I was worried that I would be stranded without a vehicle if something major was wrong with my Highl We just recently moved to TN. My car battery died. I was worried that I would be stranded without a vehicle if something major was wrong with my Highlander. Brian was very reassuring and knowledgeable about my problem. He was very professional with a personable personality. More
by Toyota2016
Employees Worked With
Brian
September 17, 2018
Completely lied to This car dealership was advertising a 2008 mustang gt that wasn't even part of their inventory! I was told it was theirs and for sale, so I drove over This car dealership was advertising a 2008 mustang gt that wasn't even part of their inventory! I was told it was theirs and for sale, so I drove over an hour to go see this car today and I get there and it's not even the same car they had online on their website, on top of that the car was not even theirs to sell, it was a pending trade in that the deal went bad with the bank and they couldnt sell it. So why would you advertise a car that isn't even yours to sell in the first place! I was a victim of false advertising today and the guy I talked to about the situation was like, sorry man and that was it! Will never go there again, and will not recommend a single person, they were to busy to worry about screwing me over today! Bad business guys! More
by Timmw79
Employees Worked With
Jeff Carrier
September 14, 2018
Great service advisor! Very poor work done. Shane Terrell, service advisor was excellent. The work done unfortunately was not. The door lock actuator was replaced and the door lock works fine. U Shane Terrell, service advisor was excellent. The work done unfortunately was not. The door lock actuator was replaced and the door lock works fine. Unfortunately the linkage to the door handle on the outside was not connected so now you can’t open the door from the outside. I would’ve thought someone would have checked that before returning my vehicle to me. More
by brolin67
Employees Worked With
Shane Terrell
