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Johnson City Toyota

Johnson City, TN

4.5
1,122 Reviews

3124 Bristol Hwy

Johnson City, TN

37601

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Showing 1,122 reviews

September 08, 2018

Great experience Our salesman, Bill, was excellent to deal with! He worked hard to get us what we wanted. Everyone at Johnson City Toyota is very knowledgeable and fr More

by Terry423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tolbert , Eric, Andrea
September 06, 2018

Excellent service. Shane Terrell did an excellent job working with me. He went above expected and brought my truck to me in the rain. Better hang on to him! More

by Worship
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Terrell
September 04, 2018

Worth the wait Sales man, Matt. Was great. Right for I’m the beginning. He told us , in words that were understandable the process. From him to finance to drive away More

by Hidzina2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt L. Salesman
September 01, 2018

Everyone I worked with was excellent. Eric Wise did our reviews (my daughter and my reviews) on different vehicles (with both being basically the same). I don't know exactly how much tim More

by Darrell willocks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wise,Craig Layfield,Van Redmond. Had held from another salesman, and sales manager.
August 30, 2018

Excellent service ! Since I've owned my Tacoma and every service to date has definitely been great. Friendly and experienced staff willing to do the extra to make sure th More

by 480junkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Terrell
August 29, 2018

Always courteous Both of our vehicles (2013 Toyota Tundra and 2913 Kia Sorento) are brought here for service and they are always taken care of. I do recommend them for More

by D.Wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Moore
August 22, 2018

Go somewhere else Bought 2006 Nissan truck there and didn’t even have it two weeks and transmission slipping and they wouldn’t put in effort to fix it . Definitely won’ More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan shumate
Aug 28, 2018 -

Johnson City Toyota responded

We are very sorry to hear about your experience. We always want our customers to feel like they are important to our team. We have reached out to you several times to see if there may be something we can do to help, but we haven’t heard back from you. If you would like to speak with our GSM, Matt Malson, or our Pre-owned Manager, Kelly Winchell they can be reached at 423-282-2241. Thank you for taking the time to share your comments.

August 20, 2018

Best Dealer Ever I love this dealer. They really do strive to make customer satisfaction their number one goal. They will do everything they can to work out a good dea More

by Erissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Ivan
August 19, 2018

Very good experience Good experience from the time we arrived. Pleasant employees, customer service and overall experience. Second time purchasing a vehicle here and would More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Child’s and Ivan,
August 19, 2018

Very good experience My salesman, Van, and Eric, a tech advisor, made all the difference in my buying experience. I wouldn't hesitate to recommend Toyota of Johnson city a More

by Gregt4r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van in sales and Eric in service
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