Johnson City Toyota

A review Very knowledgeable about vehicle. Easy to work with when deciding on the type of vehicle you want to purchase. Does take a while for them to get back Very knowledgeable about vehicle. Easy to work with when deciding on the type of vehicle you want to purchase. Does take a while for them to get back to you due to busyiness. More

Absolutely no follow through Went to look at a used Ford Taurus SHO. Listed online, but it wasn't at dealership. Was at Ford getting recalls done. Why was it even posted for sal Went to look at a used Ford Taurus SHO. Listed online, but it wasn't at dealership. Was at Ford getting recalls done. Why was it even posted for sale on line then?! Salesman said he'll have it ready with my name on it next morning so no one would look at it but me. Went in the next morning, wasn't even back from Ford dealer. NO PHONE CALL - so waste of my time. Inconsiderate. Monday morning I call, someone already bought it. Salesman knew I wanted to look at it. No follow through. No work for my business. No phone call at all saying, hey, just got the car back from Ford, come take a look at it. Now, gone. Worthless. Waste of time and hopes. Sales manager said he'll make it up to me...we'll see. More

On purchase of 2017 Rav4 Most informative experience at any dealership. The salesman was not high pressure sales. The delivery coordinator was extremely personable and knowl Most informative experience at any dealership. The salesman was not high pressure sales. The delivery coordinator was extremely personable and knowledgeable. Financing was easy. I love the RAV4. More

I bought a new car. The dealership was excellent from sales to finance to customer service. They apologized that it took longer than normal and explained why. They aske The dealership was excellent from sales to finance to customer service. They apologized that it took longer than normal and explained why. They asked if we needed anything and offered assistance. More

Beware We live in another state and found a vehicle that we were looking for on CarGurus and are willing to make the trip. We were told over text messages th We live in another state and found a vehicle that we were looking for on CarGurus and are willing to make the trip. We were told over text messages that we were instantly approved for financing. We make the trip to the dealership and meet with the financing agent. He asks us two questions about how we feel about the appearance of our vehicles. Little did we know that they added these packages to our loan and it was never mentioned when the guy went over the paperwork with us. We only needed to finance $6000 and by the time the vehicle is paid for we will be paying $19000+. The packages that were added to our loan include stipulations like return to the dealership where you purchased the vehicle. AND it has been two months since we made the purchase and we still haven’t received a registration for the vehicle to legalize in our State. More

Great service I bought my first Toyota Corolla from here when it was Phil Bachman Toyota. That was 13 years ago. I sent back and bought a 2015 Toyota Corolla from h I bought my first Toyota Corolla from here when it was Phil Bachman Toyota. That was 13 years ago. I sent back and bought a 2015 Toyota Corolla from here. I have to say compared to some dealerships I've dealt with in the Johnson City Toyota was a great experience both with Car, Price and have made sure I was happy with everything. I could not be more pleased and next time I need a vehicle I will go back there. More

Amazing car-buying experience I would recommend everyone considering a Toyota to go visit Ivan Sanders at Johnson City Toyota. One of the best car buying-experience that my wife an I would recommend everyone considering a Toyota to go visit Ivan Sanders at Johnson City Toyota. One of the best car buying-experience that my wife and I have ever had. We will be going back to see Ivan in the future. He was courteous and took time to explain everything to us and made sure that we had everything that we needed. He called the next day to make sure everything was still great. Just awesome customer service all the way around from Ivan to Daniel Grasty his sales manager through the finance process with Aaron Keene and then having the car delivered to us by Eric Wise. We are thrilled with our purchase of the 2018 Highlander. More

Great experience buying another car at this dealership. My husband and I have purchased 8 cars for our family from this dealership. We have always had excellent salesmen, service, and each person gives the My husband and I have purchased 8 cars for our family from this dealership. We have always had excellent salesmen, service, and each person gives the extra service, kindness, makes sure you are completely satisfied!. Today was another excellent experience! My salesman today was professional, friendly, informed, and he made sure he did everything to make this a stress free purchase.. I was having a car serviced and told them I was interested in checking on trade in value. Quickly I recieved a call from my salesman, Dominic Farmer. He asked what I might be intetested in, got trade in quote and had all info ready by the time I stopped by, on my luch hour. I test drove my choice back to work. I returned after my work day was complete. Mr. Farmer, and the team, made sure I was given a great deal. He already had paperwork in process and made sure I was well taken care of.. Also I was given excellent care finalizing paperwork. Explanations of all of forms, process was great. I was treated with respect and care during the entire process. I truly recommend this saleman, and the entire team at Phil Bachman Toyota,- Johnson City for purchases or Service. We will continue giving this team our future business. More

Great buying experience for a RAV4 The customer service was excellent while I was looking for a hybrid RAV4. The salesman was very knowledgeable and courteous, and the support financia The customer service was excellent while I was looking for a hybrid RAV4. The salesman was very knowledgeable and courteous, and the support financial staff and technical staff also was good. I would recommend going to the dealership to everyone. More