
Johnson City Toyota
Johnson City, TN
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Positive Experience Jason Garrett went over and beyond to help us find the car we wanted without being too pushy. He was knowledgeable and able to answer all our questio Jason Garrett went over and beyond to help us find the car we wanted without being too pushy. He was knowledgeable and able to answer all our questions I will certainly return to him to buy our next car. We had a great experience with everyone we worked with at JC Toyota including the sales manager and finance department. I dreaded the car shopping experience but their team worked together to make it a surpringky positive experience! More
Great transaction!! Sales and transaction was very good. Jason Garrett was very courteous and well prepared when I showed up at the dealership. Love my new 4runner. Sales and transaction was very good. Jason Garrett was very courteous and well prepared when I showed up at the dealership. Love my new 4runner. More
Johnson City Toyota went above and beyond to help me !!! The employees at Johnson City Toyota treated me Great, they helped to get the vehicle that I wanted. Jason Garrett and Chad Smith made sure that ever The employees at Johnson City Toyota treated me Great, they helped to get the vehicle that I wanted. Jason Garrett and Chad Smith made sure that everything was taken care of, I could not have been treated any better!! Jessie was very helpfull also.......EXCELLENT group of people to do business with. More
Employees These guys were EXCELLENT and are highly recommended for your new or used vehicle! Top customer service skills as well as getting you the best deal a These guys were EXCELLENT and are highly recommended for your new or used vehicle! Top customer service skills as well as getting you the best deal around. More
Long Time Customer I purchased my first Toyota 25 years ago. The service has always been great. I would highly recommend JC Toyota and their service department and for I purchased my first Toyota 25 years ago. The service has always been great. I would highly recommend JC Toyota and their service department and for new sales too More
Service department The young man helping me was not only polite and helpful... but very sweet and made me smile. He explained the service I needed in a way I could under The young man helping me was not only polite and helpful... but very sweet and made me smile. He explained the service I needed in a way I could understand. More
Great service and helpful advisors! I have taken my car to get service and oil changed and the service is always been excellent. I never have to wait long if I get there during my schedu I have taken my car to get service and oil changed and the service is always been excellent. I never have to wait long if I get there during my scheduled time. They are always very friendly and the man that helped me gave good advice and really helped me to get the best service possible for my car. Very helpful and personable, I highly recommend this service advisor. More
Great prices The reason I choose Johnson City Toyota was that they provided the best price I had seen after checking online with seven other dealers. If I hadn't The reason I choose Johnson City Toyota was that they provided the best price I had seen after checking online with seven other dealers. If I hadn't checked with Johnson City Toyota, I would have paid a thousand more than I ended up with. The purchase was simple and easy. We had a few issues in the details, but what I liked about this dealership was they tried to fix the problems and were responsive to my calls. I drove 140 miles to buy at Johnson City Toyota and I don't regret that decision. More
Most honest dealer in Johnson City I have owned a total of 27 vehicles and Johnson City Toyota has by far exceeded any other experience that I've had purchasing a vehicle. I recently p I have owned a total of 27 vehicles and Johnson City Toyota has by far exceeded any other experience that I've had purchasing a vehicle. I recently purchased a used Lexus from this dealership. When I test drove the car I noticed it was out of line and asked the dealership if they could check it. Sure enough they checked it and had the car aligned. They also scrubbed the car, cleaned inside and out and waxed it as well as filled it up with gas. I received a year of free oil changes and I could not be happier with the excellent deal that they gave me. I won't name any names of other dealerships in the area but I have also recently purchased another used car several months ago and the experience was quite different. The Honda dealership in Johnson City sold me a used Honda pick up truck and they claim they did a 160 point inspection. One week later I broke down on the interstate from something that supposedly was checked before I purchased. Upon getting the truck towed by a garage, they diagnosed the truck with something that has been tearing up over time. This matters because I feel like the Honda dealership was not honest in the 160 point inspection process. The general manager of the used car dealership at JC Toyota even came over and introduced himself to me and told me that if I ever need anything at all to give him a call. My sales person was excellent, very knowledgeable about the Lexus and very patient. The next time I'm in the market for a used car I will definitely Go to JC Toyota first. They sale all makes of used cars and I was surprised to find the car I was looking for on a used Toyota lot but they have huge variety. Try here first if you want an honest dealership that will treat you fairly while offering great selection. More
Wonderful Experience Thank you Toyota of Johnson City. Everyone on staff was very helpful in the process of buying our first new car. A special thanks to Chad & Collin. Th Thank you Toyota of Johnson City. Everyone on staff was very helpful in the process of buying our first new car. A special thanks to Chad & Collin. They are great with our military as well. We love our 2017 Toyota Rav and look forward to future business with them! More