Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Johnson Dodge Chrysler Jeep
Budd Lake, NJ
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 311 reviews
May 27, 2025
Please save yourself your time and money. Do not go. I went there originally to fix my air conditioning. After almost a week there I got it back and within two days my check engine came on. Do not go. I went there originally to fix my air conditioning. After almost a week there I got it back and within two days my check engine came on. I had them fixed it. I paid. Besides in the shop yet almost another week there. 10 miles out my check engine light came on . I called to tell them they would not rectify the issue that they did clearly NOT FIX. They had the nerve to tell me a need a carbon cleaning at a 400 dollar charge to me and look it over again. Management did not care that the service I got was less than par or care to fix the situation. My jeep has 38,000 miles and dealership oil changes ( at another dealership)at the recommended time. Now I have to go to another dealership to pay and fix the problem they didn't but happy to take my money with issue not fixed or asked to fix it again. The jeep community is very tight and we watch out for others and do right to others. Just thought I'd share! More
by Jeep girl
Employees Worked With
Joe and a manager
April 09, 2025
Great service, modern facility, top notch helpful service techs and associates. I’ve been using this dealer for my last 3 purchases and all recommended service. techs and associates. I’ve been using this dealer for my last 3 purchases and all recommended service. More
by Revansphoto
Employees Worked With
Brianna
March 30, 2025
Great place to have your Ram serviced at. The manger Courtney and Briana took the time to help me in a time of trouble with my truck. They both went out to make sure the problem was solved an The manger Courtney and Briana took the time to help me in a time of trouble with my truck. They both went out to make sure the problem was solved and to get my truck back in a short amount of time. I wish other dealerships had people like them in the service area. More
by Patrick
Employees Worked With
Briana,Courtney
March 21, 2025
Set up an appointment for my oil change and tire rotation on-line. Received a text to confirm the appointment the day before and bought my vehicle in at the scheduled time without an issue. Service performed on-line. Received a text to confirm the appointment the day before and bought my vehicle in at the scheduled time without an issue. Service performed promptly and I left in my vehicle about 20mins after arriving. More
by JD
Employees Worked With
Rebecca
March 14, 2025
Joe in service is fantastic. Everything that was discussed and promised by The Service team was done quicker than expected! Beautiful new facility makes the visit enjoyable! Everything that was discussed and promised by The Service team was done quicker than expected! Beautiful new facility makes the visit enjoyable! More
by howieweiss84
Employees Worked With
Joe
March 12, 2025
My 2017 renegade check engine light was ,made an appt very quickly. The job was don't in a timely manner. The staff was pleasant and professional. Snack were great also. very quickly. The job was don't in a timely manner. The staff was pleasant and professional. Snack were great also. More
by Jane
Employees Worked With
Scott
March 01, 2025
Exceeded expectations … had an amazing rxoeri once from the beginning process all the way til the end…. They even follow up after the purchase the beginning process all the way til the end…. They even follow up after the purchase More
by muniz_jessica37
Employees Worked With
Rob Taylor , Jason
February 27, 2025
Service was excellent. All the work was done properly with no hassle staff very courteous and helpful. I would recommend this dealer to everyone All the work was done properly with no hassle staff very courteous and helpful. I would recommend this dealer to everyone More
by Kennylewis47
Employees Worked With
Mike
