Johnson Dodge Chrysler Jeep
Budd Lake, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 335 reviews
This dealership is a Joke. My experience with them has been horrible. In August 2010, I bought a brand new 2010 Chrysler Town & Country (Black on Black) and at that time Chrysler was offering a rebate of been horrible. In August 2010, I bought a brand new 2010 Chrysler Town & Country (Black on Black) and at that time Chrysler was offering a rebate of $1,000.00 if you were coming off a lease from another company. I showed the salesman all the paperwork from Honda to prove that I was coming off a lease on a Honday Odyssey. The salesman guaranteed that I am eligible for the $1,000.00 rebate and will receive the rebate check in the mail. Needless to say, we never received the rebate check. I visited the dealership 3 times since and now nobody there knows anything about a rebate. I showed them the paperwork from Honda again but to no avail...They always act as if they are busy. They always tell me 'Leave us your number and email address and we will get back to you after we research what happened'..6 months later there is no response. More
There was No mistake made here .. I asked if they could find a Dodge Durango the same one at another dealership that just sold and told me they found one and needed $500.00 for a deposit to hold the truck find a Dodge Durango the same one at another dealership that just sold and told me they found one and needed $500.00 for a deposit to hold the truck .This Dealer Tried to sell me a Truck that was already Sold I received an invoice of the same truck I showed them earlier to compare that was already sold . Over a week and still have not received a refund .PROCEED WITH CAUTION . More
I went to this dealership for information and got just that, no high pressure, they even gave me an honest price when I told them I was not ready to buy. I returned with my wife, they remembered me and t that, no high pressure, they even gave me an honest price when I told them I was not ready to buy. I returned with my wife, they remembered me and took great care of us both. Best price in the county, I shopped a number of other dealers. The new Ram truck is great but the people at Johnson are even better. I am over 70 years old and have bought alot of new vehicles in my day I have never had a dealer treat me like these folks. Jeremy is a great kid and all my family will be going to him in the future. Thanks for a great experience Johnson. More
FIVE STAR SERVICE? WRONG!!! It is crystal clear why Chrysler is in trouble, they let a service department like this exist, I took my vehicle in for a minor issue and now it is almost a year later, And Chrysler is in trouble, they let a service department like this exist, I took my vehicle in for a minor issue and now it is almost a year later, And the problem still exists, on the phone back and fourth and when (they) finally gave up on me I reached out to the manufacture…Chrysler tells me that they cant help me and that I need to take legal action against Johnson Dodge. Listen,!!! Do yourself a favor and STAY CLEAR OF THIS DEALER!!!! ...AND Chrysler More
I believed, in this day and age, dealers will treat you right. These guys are a joke. They never gave me a spec on a vehicle I wanted to buy, sold me a vehicle, made the total experience a mess. Stuck a de right. These guys are a joke. They never gave me a spec on a vehicle I wanted to buy, sold me a vehicle, made the total experience a mess. Stuck a decal on the vehicle that is ugly. I would never recommend anyone else to get there. I guess I should not have expected anything better. Go some place else. More

