Jones Acura

We had a very pleasant experience purchasing an almost new RDX. Jim Rickards was great to work with. new RDX. Jim Rickards was great to work with. More

I purchased a Acura Integra. They did not have a red manual on their lot but found me one in less then a day.. Andy the sales person was amazing. I am looking forward to being They did not have a red manual on their lot but found me one in less then a day.. Andy the sales person was amazing. I am looking forward to being this is dealership for a very long time. Thank you for the great service all around. Holly More

I’m not typically one to write bad reviews, but these guys did me a serious disservice and left me no choice. Jones has been servicing my TLX Type S for 2 years now, and have typically done a great job guys did me a serious disservice and left me no choice. Jones has been servicing my TLX Type S for 2 years now, and have typically done a great job with communication and quality of work. For 2 years now, I have requested that they forgo running my car through their car wash, as my vehicle has a dual layer ceramic coat and has only ever been hand washed (I’m an auto enthusiast). They had my trust, as the service advisor once jokingly told me they washed my car during a previous service. On Dec 26th, however, after a routine service, I noticed the vehicle had been run through the car wash, and as expected, my paint was covered in micro scratches / swirl marks. I pointed this out to the service manager and he acknowledged their mistake (and even gave me a hand written note acknowledging their mistake), and offered to have their detailer buff out the scratches. I mentioned that simply buffing out the scratches would effectively remove my expensive ceramic coating, and would not be an adequate remediation. In order to restore the car to its previous condition, the ceramic would need to be removed then reapplied, per my detailer. After explaining this to the service manager, I was questioned about the quality of my ceramic coat, and was told that ceramic coats should prevent scratches in an attempt to pivot some of the blame. Any good detailer knows (and a simple Google search suggests) that ceramic coating does not prevent scratches, rather it adds gloss, protection from environmental contaminants, and ease of cleaning. After emailing the general manager, Kris, about the situation, I received a call from the service manager where I was told the scratches were not from the car wash and must have been present before the service (despite previously writing me a note suggesting otherwise), again that ceramic coatings prevent scratches, and they would not be willing to rectify the situation by working with my detailer to restore the vehicle to its previous condition. Instead, I was offered a complimentary oil change and tire rotation. Instead of making the situation right, Jones chose to lose a potential life long customer and damaged their reputation in the process. Anyone who considers themselves an auto enthusiast should avoid Jones at all costs. I’m extremely disappointed. More

Jim Rickards was fun to work with, very friendly. we bought 2024 MDX advance. He gave us a real details on how to operate the car. I like to stay with local dealer to make it easier and knows the peo we bought 2024 MDX advance. He gave us a real details on how to operate the car. I like to stay with local dealer to make it easier and knows the people that work there. They are very knowledgeable. We felt very comfortable talking the everyone there. More

Amazing service! Jomar was awesome and stuck with me through my buying process which was drawn out over a few months because of my own indecisiveness. They went above Jomar was awesome and stuck with me through my buying process which was drawn out over a few months because of my own indecisiveness. They went above and beyond and I am so happy! More

Drove an hour to buy at MSRP. It was worth it as Jones Acura was up front about the process/expectations of ordering our 2023 MDX. No surprises the day we bought and brought home It was worth it as Jones Acura was up front about the process/expectations of ordering our 2023 MDX. No surprises the day we bought and brought home our new MDX. Very satisfied with our experience! More

I ordered a brand new 2022 Acura MDX. John was great to work with, went over options, no pressure sales, kept me informed when in production to delivery. Assisted with getting better fi John was great to work with, went over options, no pressure sales, kept me informed when in production to delivery. Assisted with getting better financials. Also gave me a thorough technical review of how to work the latest technology. Very professional and friendly. More

Matt Gerick was our sale assocciate and John Drescher was our business manager. They were a pleasure to work with. They were both very knowledgeable about the vehicle, extremely accommodating, answered all our business manager. They were a pleasure to work with. They were both very knowledgeable about the vehicle, extremely accommodating, answered all of our questions and were fair during negotiations. They even made themselves available, if we have additional questions about the features of vehicle in the future. I would definitely recommend working with Matt and John if you are in search for a vehicle. More