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Jones Chevrolet Humboldt - Service Center

Humboldt, TN

4.0
255 Reviews

255 Reviews of Jones Chevrolet Humboldt - Service Center

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November 30, 2023

He didn't get me the vehicle I wanted He was to sell me a 2022 tk he put me in a 2020 More

by Jmoore238
Recommend Dealer
No
Employees Worked With
Don't remember name
Report | Print
Dec 04, 2023 -

Jones Chevrolet Humboldt responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

November 26, 2023

Could be better You sales person was horrible and made promises he couldn't keep that were not accurate for the actual deal More

by barrellgirl87
Recommend Dealer
No
Report | Print
Nov 27, 2023 -

Jones Chevrolet Humboldt responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please provide the best way to contact you and we will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Thank you for your time, and hopefully, we can get to the bottom of this. Jones Chevrolet Humboldt Management Team

November 20, 2023

Service department was easy to work with when scheduling an appointment for service!. When I arrived I was met with a smile & wanting to help! More

by dcdeaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name in service department.
Report | Print
Nov 20, 2023 -

Jones Chevrolet Humboldt responded

It's great to hear our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

November 20, 2023

wonderful service and so helpful I can always count on them to help Just a wonderful service department and sales department More

by winfmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Cox, Nash Powell
Report | Print
Nov 20, 2023 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

November 19, 2023

A very friendly environment I had a great first time experience. My brother usually brings the car there, Also it was done in a timely manner. More

by LESLIEPIRTLE69
Recommend Dealer
Yes
Employees Worked With
I think her was name Crystal??
Report | Print
Nov 20, 2023 -

Jones Chevrolet Humboldt responded

Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

November 18, 2023

Had issue thought alternator but ended up battery. Had to go back because the check engine light came on-something not 'reset' More

by sjoywilson62
Recommend Dealer
Yes
Report | Print
Nov 20, 2023 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

November 07, 2023

Very friendly and service is great,clean and comfortable and great snacks,I highly recommend More

by placyp1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Report | Print
Nov 08, 2023 -

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

October 27, 2023

I bought my daughter over there to purchase a car never got my referral money More

by Nikk55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Hiraldo
Report | Print
Oct 30, 2023 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, please provide the best way to contact you and we will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Jones Chevrolet Humboldt Management Team

October 16, 2023

Everyone was really nice. They check everything that needed to be check. Love their smile when you walk in. More

by DIANNEPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
Report | Print
Oct 17, 2023 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Dianne, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

October 13, 2023

Everyone was friendly. The gentleman that was helping with my car was very nice and patient. Took the time to talk with my son because he helps me with my car. More

by MELVAAKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember their names
Report | Print
Oct 16, 2023 -

Jones Chevrolet Humboldt responded

Melva, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

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