Jones Family of Dealerships

Kirk Newcomer Earns good reputation! Earlier I was shopping for a Buick Envision but just wasn’t ready. Kirk listened to what I wanted and now I own a 2018. Earlier I was shopping for a Buick Envision but just wasn’t ready. Kirk listened to what I wanted and now I own a 2018. More

Great experience with Kirk Newcomer GREAT EXPERIENCE with Kirk Newcomer! I bought a 2018 GMC Sierra 3500 Cab Chassis. He gave me competitive pricing and didn't waste my time with the typ GREAT EXPERIENCE with Kirk Newcomer! I bought a 2018 GMC Sierra 3500 Cab Chassis. He gave me competitive pricing and didn't waste my time with the typical dealer sales BS. I don't live close to this dealership, so he sent me a video of the truck and walked through its features for me, so I didn't have to drive all the way there to realize that it wasn't the truck that I was looking for. All in all, I had a great experience and would highly recommend Kirk and this dealership. More

Worst Dealership Ever! Beware the Sales Manger's culture and tactics is deception through the negotiation process. When you get a final deal, make sure you ask to look at th Beware the Sales Manger's culture and tactics is deception through the negotiation process. When you get a final deal, make sure you ask to look at the previous worksheet, you'll probably notice they took things away you thought you had, and agreed to purchase, in order to get a lower price and then you find out you don't have it after the final sale. Beyond that they will basically say anything to get you to purchase the car, but then claim they never said it after the sale. I had to get the Regional GM Representative involved to finally make things right. His exact words, when we went through the 3 pages of mis-information or wrong information and deceptive practices, was you were not treated appropriately and apologies numerous times for what took place. Do yourself a favor and go to another dealership, this one is not trustworthy!! I am working with another dealership in the area, and what a difference, so they do exist, just not Jones Buick. More

Great Experience w/Kirk Newcomer - How Car Sales Should Be Honest, forthright, genuine, knowledgable, professional, personable, responsive, and courteous--these are the words that come to mind when I think abo Honest, forthright, genuine, knowledgable, professional, personable, responsive, and courteous--these are the words that come to mind when I think about the experience that my fiancee and I had yesterday in dealing with Kirk Newcomer at Jones Buick GMC. Everything was straightforward and up-front. First off, after I called with interest, Kirk had put a "sold" sign on the truck at the start of the day, as promised, essentially reserving it for me to come take a look at. He did this even though I had made no promises whatsoever about buying it--just that I wanted to take a look. Second, he knew what he was talking about with the truck itself and with the warranty that came with it. Third, he had great responses to the concerns that came up for me in comparing the truck I bought (a GMC Yukon XL) to a similar truck from a different manufacturer. He did this without badmouthing other dealers or brands. Fourth, and this was really important, Kirk knew when to "sell" and when to just converse about the truck; when it was appropriate to make a case for the sale, he did so, but was never even remotely pushy. Fifth, when I saw something I thought needed to be handled on the truck, there was no b.s., whatsoever, just "here's how we will handle it; is that o.k. with you?" Sixth, the advertised price was already great, and we ended up with an even better deal. Finally, Kirk knew the overall operation really well and was a huge help in both dealing with insurance and in expediting the paperwork. The other salespeople on the floor seemed to follow this general vibe. While the shop was going over the truck, I wandered around checking out other cars and trucks and was left alone to investigate, sit inside, etc., without having some salesperson come swooping in like a bird of prey. Coming from a little over two hours away, I was not sure what to expect at the start of the day. Having dealt with all varieties of used car dealers from all over the country, I was steeling myself for the worst: maybe I'd show up to find the car sold out from under me and offered a "similar" one, or find that the "price" was not the actual price, or have to spend eons "negotiating," or have to deal with a salesman who doesn't know jack about the car he's trying to sell me, or some other shenanigan that give car salesmen a bad name. All those worries were put to rest, and we walked away happy with our experience and with our new (to us) truck. More

Zero High Pressure Sales I recently purchased a new truck from Kirk Newcomer at Jones and it was by the far the best experience I have ever had with an automobile purchase. Th I recently purchased a new truck from Kirk Newcomer at Jones and it was by the far the best experience I have ever had with an automobile purchase. The dealership did not have the exact truck I was looking for but Kirk searched high and low and was able to find one in few days within our budget. No high pressure sales, just complete transparency during the entire process. I highly recommend reaching out to Kirk if you are looking for a new vehicle. More

Love my MDX! Jason Ness was wonderful to work with! He took care of everything for us, making buying my MDX effortless! I trusted him and Will Cross completely! Jason Ness was wonderful to work with! He took care of everything for us, making buying my MDX effortless! I trusted him and Will Cross completely! They made sure my certified MDX was spotless and ready to go when we got there. I couldn't be happier and highly recommend Jones Acura! More

Kirk Newcomer....is amazing The Internet sales manager Kirk is amazing. He worked with us for 6 months to try and find the best used truck for our family. The Internet sales manager Kirk is amazing. He worked with us for 6 months to try and find the best used truck for our family. More

Professional, courteous and respectful. My experience with Kirk Newcomer at Jones was nothing short of excellent. He was patient and understanding in providing me the vehicle I wanted at th My experience with Kirk Newcomer at Jones was nothing short of excellent. He was patient and understanding in providing me the vehicle I wanted at the very best price. No poker here just good old fashion honesty. The whole staff at Jones was a real pleasure to work with. I have purchased many vehicles over the years and this by far was my best experience by far. You won't go wrong dealing with Jones and I highly recommend reaching out for Kirk to work with. More

Great Customer Service! When my husband's car basically died on him, Kirk Newcomer was ready for us to come in the next morning to help us begin our "new" car search. He had When my husband's car basically died on him, Kirk Newcomer was ready for us to come in the next morning to help us begin our "new" car search. He had a few ready for us to test drive right on the spot, and we were able to make a smart, informed decision based upon Kirk's helpful suggestions, honest feedback, and overall great customer service! We drove away with a snazzy new (to us) Buick Lacrosse! When we arrived home, we noticed a small crack in the windshield, and Kirk immediately went to work hooking us up with a fix that was handled quickly and professionally. Kirk was great to work with!! More

Superb! Couldn't ask for a more professional, friendly, informative and helpful dealership. Jason Ness was fantastic, making our first experience with Jones A Couldn't ask for a more professional, friendly, informative and helpful dealership. Jason Ness was fantastic, making our first experience with Jones Acura a pleasure. We would definitely consider a return in three years when we are in the market again. More