Jones Family of Dealerships

Awesome car awesome Kirk. My first brand new car Kirk Newcomer was an excellent salesman. Gave me a great deal answered all my questions and even answered my e-mails quick. Wil My first brand new car Kirk Newcomer was an excellent salesman. Gave me a great deal answered all my questions and even answered my e-mails quick. Will always you Jones and recommend Kirk for all my family and friends. More

new lease, excellent service This is my fourth lease at Jones Acura, which follows purchase of an Integra almost 20 years ago. I love Acuras and Jones has always served me excepti This is my fourth lease at Jones Acura, which follows purchase of an Integra almost 20 years ago. I love Acuras and Jones has always served me exceptionally well. Jason Ness was very helpful at the point of my last lease and again this time (today). The service department is always extremely helpful and very professional as well. I will continue to be a loyal customer. More

Kirk is the Man at Jones GMC! Kirk made my car buying experience a pleasure and went out of his way to help me get my truck. He even picked me up from another dealership down the s Kirk made my car buying experience a pleasure and went out of his way to help me get my truck. He even picked me up from another dealership down the street! More

New Encore!! Purchasing a new car can be frustrating but I had such a great experience buying a new car from Kirk Newcomer at Jones Buick! He was helpful and know Purchasing a new car can be frustrating but I had such a great experience buying a new car from Kirk Newcomer at Jones Buick! He was helpful and knowledgeable! He and his team were patient and accommodating. I truly felt he was open and honest and got me the best deal possible. If you are in the market for an awesome new car be sure to get in touch with him!! Thank you so much Kirk!! More

Pleasant, efficient, thorough & FAIR I am an experienced car buyer - Dealing with Kirk Newcomer in buying a car for my wife was a good experience. The deal was fair and there was no need I am an experienced car buyer - Dealing with Kirk Newcomer in buying a car for my wife was a good experience. The deal was fair and there was no need to "haggle" . Kirk was very helpful & knowledgeable and spent ample time with us explaining the vehicle, options and the accessories. Jones will be my first choice to look for our next vehicle. More

Professional, Courteous, Helpful We recently purchased a new truck from Jones. I was a unsure of what I needed to pull a fifth wheel camper, but Kirk Newcomer researched everything a We recently purchased a new truck from Jones. I was a unsure of what I needed to pull a fifth wheel camper, but Kirk Newcomer researched everything and then found a truck that was not only what we needed, but was also what we asked for. Kirk was professional, courteous and helpful throughout the purchase process. This is our second new vehicle purchase from Jones, and each has been very satisfying. I would highly recommend talking to Kirk about your next vehicle purchase. More

Best first car buying experience! Kirk Newcomer made my first car buying experience such a pleasant experience. Kirk went above and beyond his duties as a salesman to help problem sol Kirk Newcomer made my first car buying experience such a pleasant experience. Kirk went above and beyond his duties as a salesman to help problem solve my outside finance issues. He was able to be easily contacted throughout my entire experience. I will certainly be coming back for future car purchases! More

Dishonest and Deceptive I leased 6 Honda Civics from Jones Honda between Dec 2009 and March 2015. I bought the first one and turned the next three in early to start a new lea I leased 6 Honda Civics from Jones Honda between Dec 2009 and March 2015. I bought the first one and turned the next three in early to start a new lease each time. In all three cases, all financial matters were handled with Jones Honda, I never had to deal with Honda Financial. My fifth lease was coming due and Jones Honda asked in Sep 2017 if I wanted to turn it in early and get a new car, as I had done the previous three times. We considered various options, but I decided that I would just turn it in as scheduled, since my sixth lease only had 6000 mi and was 2.5 years old. So, I told them I didn’t need a replacement for the 5th Honda Civic and would turn it as scheduled in Feb 2018. I then received an email from Jones Honda stating “My Pre-Owned Manager just informed me that he needs a few 2015 Honda Civic’s for his pre-owned inventory and your vehicle fits the description. ... Even if you don’t choose to purchase or lease another vehicle, we need your vehicle!” Shortly thereafter I received a snail mail solicitation from Jones Honda stating, “We will pay off the balance of your current lease or loan.” And, “Even if you are not in the market today, we are happy to help you out of your soon-to-end lease.” So, I agreed to turn my car in early. I signed the paper work and asked the salesman, “Am I done with that vehicle?” And he replied, “Yes, you’re done.” Since in the previous three early returns, all financial matters were settled at Jones Honda and their soliciations indicated they wanted my car and would pay it off, I assumed I owed nothing more. One week later I received a letter from Honda Financial stating that I owed the last two payments PLUS a $350 “Turn-in Fee.” Jones Honda said nothing about this to me when I turned in the car. When I asked if I was done with the vehicle, the salesman should have said “No, you will still have to pay Honda Financial the remaining payments plus a turn-in fee.” If he had told me that, I would certainly have voided the deal on the spot. When I filed complaints with the Better Business Bureau, Honda Customer Service, and the PA State Attorney General’s Office Bureau of Consumer Protection, Jones Honda simply said I signed the contract so they owed me nothing. Very deceptive. Very dishonest. More

Excellent experoence Kirk Newcomer was awesome to deal with. He was quick to answer all of my questions and gave us the best deal we could find. He accommodated the short Kirk Newcomer was awesome to deal with. He was quick to answer all of my questions and gave us the best deal we could find. He accommodated the short amount of time I had to take delivery of the car by having everything done when I arrived at the dealership, very efficient. I traveled 60 miles to buy from Kirk and will do not again. More

Great Experience Very caring people wanting to do what's right for you! I highly recommend the sales people for their knowledge and affability and for their desire to Very caring people wanting to do what's right for you! I highly recommend the sales people for their knowledge and affability and for their desire to make things work out for the customer More