Jones Family of Dealerships

Hands down best experience buying a vehicle Our salesman Kirk Newcomer was fantastic. I reached out to Kirk because I was interested in buying a bigger truck to haul the family camper. I was d Our salesman Kirk Newcomer was fantastic. I reached out to Kirk because I was interested in buying a bigger truck to haul the family camper. I was dead set on buying a 2500 just not sure if I wanted gas or diesel. Kirk took all the things that I was looking for in a truck did all the research and got me into a brand new 2500HD gas for less money than a used 2500HD Diesel with 100k miles. When my skepticism on how the gas would preform pulling my camper arose before I pulled the trigger on the truck, Kirk called me and stopped by my house with the truck an hour later. When I greeted him in the driveway he said hook it up!! Meaning the camper and go for a test drive!! Mind you I live 45 min from the dealership. Well folks all of my worries of again having a truck like my 1500 which was under preforming went right out of the window. This was all because Kirk wanted to make an informed decision on my purchase and allowed me to hook up my camper and take the test drive that counted, the reason for a bigger truck!! Not just the little around the block let me try and sell this guy something test drive. The hook it up test drive!! This level of customer service is not only hard to find anywhere, but is almost non existent in the car business. I received more than the trade in value on my 2013 Silverado 1500. I was able to get into this brand new 2500HD for less than the sticker price and less than going with the 6.6L. This was the best experience buying a vehicle I have ever had. Kirk is a top notch salesman! More

Leasing a new Acadia Great experience leasing from Jones GMC. All staff were very courteous and professional. Kirk Newcomer, our salesman, was exceptional in his presenta Great experience leasing from Jones GMC. All staff were very courteous and professional. Kirk Newcomer, our salesman, was exceptional in his presentation of the vehicle to us, answering our questions honestly and offering a great lease. They even delivered the vehicle to our home. Thank you all at Jones GMC More

Used Car Sales - Execllent Customer Service I recently purchased a used car from Jones. My salesman Kirk Newcomer went above and beyond. Prior to showing up I had questions about a car I saw I recently purchased a used car from Jones. My salesman Kirk Newcomer went above and beyond. Prior to showing up I had questions about a car I saw on their website. Kirk took the time to send me a video he shot of the car addressing all my concerns. On the test drive, Kirk noticed an issue with the car that honestly I wouldnt have noticed. Once back to the dealership, he made sure the maintenance department fixed the problem before we left the lot. Kirk's attention to our needs were outstanding. Great car, great price, great customer service!!! More

Great Service Getting a new 2016 Honda Pilot and we are very excited. This is our fourth car from Jones and the service has always been exceptional. Getting a new 2016 Honda Pilot and we are very excited. This is our fourth car from Jones and the service has always been exceptional. More

Great truck buying expereience My buying experience was great. All the sales associates I talked with were helpful. Jeff Siegrist and the sales manager, Tom Fritz, helped me find th My buying experience was great. All the sales associates I talked with were helpful. Jeff Siegrist and the sales manager, Tom Fritz, helped me find the best features in a new truck for me and the best offers available. More

Very Pleased Every time we are there Harvey always greets us and asks how our car is doing. Don takes very good care of us when we have a problem our Buick Every time we are there Harvey always greets us and asks how our car is doing. Don takes very good care of us when we have a problem our Buick More

Safety of no concern for GM car owners. Had a broken seat frame on my '09 Pontiac G6 which had made a clunking noise for over a year. At the time you told me it was nothing when it was under Had a broken seat frame on my '09 Pontiac G6 which had made a clunking noise for over a year. At the time you told me it was nothing when it was under warranty. Now the steel frame actually broke causing part of the seat to become detached and lean when adjusted up. Since I didn't purchase the car from you and it was out of warranty, the service manager Don basically told me too bad. I paid $140 in labor to have it welded. This is after I paid you $277 to replace the heated element in the same seat that should not have gone bad but didn't argue that. Mind you, the seat frame is not a wear and tear item like a door switch. It was a defect in the manufacturing process of that steel frame. Now I am looking to trade or sell it for either a Ford Taurus or foreign make with better customer service. I am done being loyal to GM that couldn't give a xxxx about the safety of it's consumers. I even called the corporate office. All they wanted to do was have me pay 1/3 of the cost for a new one which was $900. I am in the process of sending Tony Cervone, the PR Chief a letter and have already contacted News 8 on your side. More

Jeff Siegrist respected our schedule. He let other members of the team know when we were coming and he had them well prepared. They helped us get the exact GMC Sierra we were looking to buy. It was a members of the team know when we were coming and he had them well prepared. They helped us get the exact GMC Sierra we were looking to buy. It was a great price and they made it simple. More

It was great experience when I visited the dealer for a new car. The salesman was very friendly and ready to help on my need. The Total sales was done within a day . I would recommend anyone to Jones Honda new car. The salesman was very friendly and ready to help on my need. The Total sales was done within a day . I would recommend anyone to Jones Honda for a new vehicle purchase. More

I took my vehicle to Jones for warranty service and on a separate occasion, for a body repair. On both occasions, the service was below expectations. Customer service was at a minimum, unhelpful, and border separate occasion, for a body repair. On both occasions, the service was below expectations. Customer service was at a minimum, unhelpful, and bordering on rude. The work was sloppy. The body repair took longer than promised, left my door panel rattling, a trim piece missing, and the repair overall was not to the quality expected for the price paid. I will not return. More