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Jones Family of Dealerships

Lancaster, PA

3.8
171 Reviews

1321 Manheim Pike

Lancaster, PA

17601

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171 Reviews of Jones Family of Dealerships

April 28, 2021

Thank you to Andy for a wonderful Acura buying experience. Andy is very knowledgeable and informative. He was very patient and easy going as I changed my mind a few times which vehicle I was int More

by gjrohrer5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Jason
April 15, 2021

With dealerships spread miles apart these days, finding time and willingness to travel greater distances to deal with the frustrations of negotiating and buying a motor vehicle is difficult. Jones Acura, More

by alk641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kemmel, Will Cross
April 12, 2021

John did a fantastic job getting us a deal on the MDX we wanted. He was extremely knowledgeable, friendly and professional. We recommend him and everyone at Jones without hesitation. More

by Jimmerrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Will
February 23, 2021

It was a pleasure working with Alex in selecting my next car he was very patient very detailed and I am really appreciative to meet Alex for the first time great job thank you very much More

by lzburross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Haus
February 17, 2021

This dealership is the best ever!Our sales person Dakota This dealership is the best ever! Our sales person Dakota was honest, and super efficient...his attention to me his customers was outstanding... Than More

by gpmf23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
January 25, 2021

Jones salesman (Plank) was very professional. He did Jones salesman (Plank) was very professional. He did not try to hide anything. If he did not know the answer to our questions he simply told us tha More

by Makauskastedj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Plank
January 23, 2021

My experience at Jones is always a positive one. This was the third new vehicle I've purchased from the Jones Family of Dealerships. Nick Duran was very attentive and is continuing to assist me even aft More

by michasnyde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Duran
January 03, 2021

Andy is a great sales person. He takes individual time and very patient with going over things. He even follows up with you after the car is purchased keeping in contact, Answering questions as needed. More

by Mabambi4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Pilotti, Jason Ness
December 28, 2020

Thanks for a stress-free experience! I worked with Jason Ness to purchase an RDX for my wife and the entire process went smoothly. In fact, this is the 5th vehicle we have leased/purchased from Jones. Jason More

by MattE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ness
December 21, 2020

We stopped in to look at an S U V, thinking it would be easier to transport our Lab in than our TL. We have several Acura’s and wanted to stay with the Acura brand, if possible. We were fortunate to have J More

by Ltdsm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Drescher
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