Jones Family of Dealerships
Lancaster, PA
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171 Reviews of Jones Family of Dealerships
Very accommodating and satisfied my requests. Very satisfying experience . They met all of my expectations. There history if superior service is well known. There salesman was not overbearing but Very satisfying experience . They met all of my expectations. There history if superior service is well known. There salesman was not overbearing but kept in polite contact throughout my decision making process. More
Amazing service What a great guy Kirk is !! We loved his professionalism and how hard he worked to make sure we got the truck we wanted ! I loved how he sent us a vid What a great guy Kirk is !! We loved his professionalism and how hard he worked to make sure we got the truck we wanted ! I loved how he sent us a video of our truck pointing out the important details !! I would highly recommend him for your next car purchase ! He even delayed his vacation till we could get there ! Top notch in our book and he made the process “easy peasy” Diane and tony , Maryland More
Thank you for putting us in a new 2019 Acura MDX. We have leased Acura MDX's for several years. Jason Ness has worked with us on the last two MDX's. His personality friendly, polite, professional an We have leased Acura MDX's for several years. Jason Ness has worked with us on the last two MDX's. His personality friendly, polite, professional and helpful. He did a superb job of explaining the new features on the 2019 and we were pleased with the terms of our lease. Great work! The 2019 Acura MDX is a superb automobile. It handles and performs just as Jason said it would. We have always been proud and satisfied with our MDX's but the 2019 is the best automobile that we have ever driven. Great work by the Acura team and the Jones Acura team. More
Seem less deal Kirk newcomer provided excellent service and made my new car purchase very easy and convenient. I would rather commend him to anyone and I would buy Kirk newcomer provided excellent service and made my new car purchase very easy and convenient. I would rather commend him to anyone and I would buy another car there in a heartbeat More
2500HD An amazing experience with this dealership. My salesman Kirk was very knowledgeable about the particular vehicle that i was interested in. That aspect An amazing experience with this dealership. My salesman Kirk was very knowledgeable about the particular vehicle that i was interested in. That aspect is rare these days. I was at another dealership where the salesman had to continuously refer to another source to get answers, but not Kirk. He was patient and answered all of my questions immediately. He also got me the price i wanted for my trade. An expert looked at the truck when i brought it home, this was my neighbor who is a professional body shop guy who was shocked at the cleanliness of the truck. He sees used vehicles every day from dealerships and said that this is very rare. Once the deal was done Kirk had the behemoth size gas tank filled before i left. Also they put on 4 new tires. A day later i received a phone call from a manager who said they forgot 1 piece of paper that i NEEDED to sign. This dealership is an hour away from me, so basically this was a huge hassle for me. So i drove back to sign the form and once signed Kirk had one of their employees take my truck to a gas station and topped it off. How way cool is that. My overall satisfaction with Kirk and this dealership is very impressive. The only complaint i have with them is that one of the options that did not come with this truck is to not make any payments. Apparently that option does not exist. Who knew. More
Amazing! I would give 20 stars if I could! Best car buying experience in 20 years! Kirk Newcomer is awesome, personable and literally went above and beyond for me both with getting my Acadia, t Best car buying experience in 20 years! Kirk Newcomer is awesome, personable and literally went above and beyond for me both with getting my Acadia, to taking extra time to introduce me to the service staff after a bad experience elsewhere.. I will never deal with anyone else again! Thank you, thank you, thank you! More
Great experience - great dealership and staff! From beginning to end my car buying experience at Jones was easy, and I never felt pressured. Kirk Newcomer was my agent, and he was super helpful, e From beginning to end my car buying experience at Jones was easy, and I never felt pressured. Kirk Newcomer was my agent, and he was super helpful, extremely knowledgeable about my car and it's features, and made me feel comfortable. And, he has a great sense of humor! I felt as if I'd known him for awhile. Tom who handled all the paperwork was great too. I found the car on the internet, and I found it to be exactly as described..and even better in person! Thanks Kirk! More
Wonderful experience! What an amazing purchasing experience! From start to finish Kirk Newcomer made the entire process seem effortless and exciting. I’ve been leaning on What an amazing purchasing experience! From start to finish Kirk Newcomer made the entire process seem effortless and exciting. I’ve been leaning on Kirk for years to help me through my auto purchasing needs and will continue to do so for years to come! His enthusiasm and professionalism are second to none. 5 stars.....and I’d give him more if it were an option. Thank you Jones Honda/Acura. Thank you Kirk! More
Easy peasy My husband and I bought a Buick Encore today and were extremely happy with the entire buying process. Kirk ensured everything was in place and ready t My husband and I bought a Buick Encore today and were extremely happy with the entire buying process. Kirk ensured everything was in place and ready to go. He was a pleasure to work with! He was as thourough as we needed him to be and he ensured that he’d be available to us should any questions or needs arise. We also worked with Jeff who was very personable and easy to work with. Both Kirk and Jeff went above and beyond what we expected of them and we would recommend working with them to all our friends, family, acquaintances, and strangers! This is my 5th vehicle that I have bought from the Jones family of dealerships and it definitely won’t be my last! More
Kirk Newcomer! Kirk Newcomer made the entire buying experience easy. Even brought the truck to me for a test drive! Who does that? Great overall experience with the Kirk Newcomer made the entire buying experience easy. Even brought the truck to me for a test drive! Who does that? Great overall experience with the entire staff at Jones. Thanks guys!! More

