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Jones Ford Shallotte- Service Center

Shallotte, NC

4.7
107 Reviews

107 Reviews of Jones Ford Shallotte- Service Center

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September 09, 2024

This was my first time there , I thought everything went very smoothly .the writers were very courteous and professional More

by Pandrfantasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Jones Ford Shallotte responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

What can I say, they are great from the Service Tech to all the mechanics that work on my Truck. They are all GREAT 👍 ON More

by konradreinis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know all the names of the mechanics, but they are Great Too !!
Sep 08, 2024 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 06, 2024

Took care of my recall. Very professional. Happy with Jones Ford service and service personnel. More

by PBROSS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Easy to deal with great service department a clean showroom And a nice selection of vehicles More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Jones Ford Shallotte responded

Hi Rick, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 23, 2024

Christina very knowledgeable & fast she know what she is doing, she’s understanding. Excellent customer service. More

by erbglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2024

Very nice and friendly staff and always very helpful. I always get an appointment when needed and if something simple I can just stop by and they will help me. Had a problem with drivers side back wind More

by criabi29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Jones Ford Shallotte responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2024

Always have a pleasant experience at jones ford The service department is the best one I’ve dealt with in the area More

by allphasecontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 16, 2024

I was impressed with Jones Ford service dept, especially when I forgot an item that was needed to complete my service, they were able to fit me in the next day. Other dealerships it would have been a week a More

by nurseling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 16, 2024

Service appointment was quick and easy to book. Just needed a tire rotation and they also checked out a noise on the rear tire More

by fgatta11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Jones Ford Shallotte responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

August 11, 2024

Team was prompt, polite and professional. All service requests were handled and vehicle was clean after service More

by pahoy30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jones Ford Shallotte responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

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