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Jones Ford
Savannah, TN
113 Reviews
Jones Ford: Here's why we've been trusted for more than 60+ years
Not many car dealerships have been around for a couple of decades. At Jones Ford in Savannah, TN, we've been serving the people of Tennessee, Mississippi and Alabama for more than five decades. We've been privileged to offer you the best cars, trucks and SUVs that Ford builds for nearly three generations. At one location, we also offer new vehicles from Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Nissan and Ram.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 113 reviews
March 01, 2025
Great experience and the salesman Keith was excellent. He went above & beyond. I will definitely retire my next vehicle purchase. I bought it without going to the dealership and they delivered it. He went above & beyond. I will definitely retire my next vehicle purchase. I bought it without going to the dealership and they delivered it. More
by lewlew
February 27, 2025
Service department kept us advised it was courteous What is helpful in setting up future appointments? is helpful in setting up future appointments? More
by mikelanier57
Employees Worked With
February 26, 2025
Chris was a very talented and well respected man he knew what he was doing and we are very pleased with the way he handled my transfer over to my 2020 Ford edge to my brand new 2024 Outer Banks bronco I rec what he was doing and we are very pleased with the way he handled my transfer over to my 2020 Ford edge to my brand new 2024 Outer Banks bronco I recommend Chris to anyone that needs a new vehicle More
by Darla harris
February 24, 2025
Timmy was excellent! Very kind and helpful. We are very pleased with our experience. Thank you for all of your help Very kind and helpful. We are very pleased with our experience. Thank you for all of your help More
by Matt & Keri
Employees Worked With
February 18, 2025
Was looking forward on becoming a part of the Jones family. Ordered a brand new truck in Aug for a company truck. Double checked and verified everything was being ordered correctly and was assured it w family. Ordered a brand new truck in Aug for a company truck. Double checked and verified everything was being ordered correctly and was assured it was all correct. Truck came in in January and tow package was left off the order. I was told that it has the tow package but it doesn’t show on the window sticker or paper work. Contacted corporate and they verified that was false. Told they were wording parts to add the package and then that they had came in and was in the shop getting installed. Finally get told there’s nothing they could do and that they couldn’t get in the parts from ford and that I’d have to get aftermarket trailer brake controller an 7 pin plug. Was Told that I could re-order but that it probably wouldn’t be right because ford wouldn’t allow the tow package on them. Contacted for ld again and verified that was false and found several new trucks already in stock with the complete tow packages. Asked if we could work on the price of the ordered truck that was answered by seeing my custom ordered truck online for sale without given the opportunity to set down and work out a discounted buy so I could add the missing parts aftermarket. Was looking forward to doing business with jones Ford and was considering if this buy went well upgrading my fleet of company trucks and our personal vehicles with them. Unfortunately that’s not the case now. Very disappointed in the lies and leading on I experience and the lack of Customer service. I do think the salesman was only relaying what info they would let him give so don’t blame him but whoever his manager is or person calling the shots is the problem and a deceitful person just to make the sale. More
by Nelsonmcclish
Employees Worked With
February 09, 2025
Dylan Jordan was a excellent sales person everyone was friendly and helpful great dealership and good selection of vehicles to choose from great prices friendly and helpful great dealership and good selection of vehicles to choose from great prices More
by Edten38
Employees Worked With
Dylan Jordan
February 07, 2025
I would like to thank you for your upstanding hospitality, and not judging us on our appearances. We really appreciate your professionalism, and would recommend you to anyone. Thanks hospitality, and not judging us on our appearances. We really appreciate your professionalism, and would recommend you to anyone. Thanks More
by Larry Cox
Employees Worked With
Calvin Robinson
February 07, 2025
Great experience with Blake. He worked hard to make our deal for us. Phil was instrumental as well. Thank you both. He worked hard to make our deal for us. Phil was instrumental as well. Thank you both. More
by Chuck
