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Jones GMC

Savannah, TN

Overview
Reviews
4.7
496 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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Showing 496 reviews

November 18, 2024

great service was provided in a very timely manner on our purchase of GMC Yukon More

by peggy.kosut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
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Nov 18, 2024 -

Jones GMC responded

Thank you, Peggy, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones GMC are glad to have you as a customer. Jones GMC Management Team

November 18, 2024

Nicole failed to follow up on parts and warranty, never called me. Parts back order never called me to cancel my schedule appt. I’m 1 1/2 hrs away More

by cheryl2106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Thompson
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Nov 21, 2024 -

Jones GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please provide the best way to contact you and I will make sure to follow up, or you can call (731) 925-4923. Andrew Pate Jones GMC Management Team (731) 925-4923

November 17, 2024

Upfront prices, great customer service from sales to finance to the gentleman that delivered ⭐️⭐️⭐️⭐️⭐️ Thanks More

by steve.vinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LeeAnn Deardeuff, Ashley Pineda, Wes Cummins, Aereal Westbrooks
Print
Nov 18, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Steve, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

November 17, 2024

It was all good coustomer service was great. Facilities were nice and they completed my service in a timely manner More

by Gasmann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Print
Nov 18, 2024 -

Jones GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

November 15, 2024

Nicole, in the service department, does an excellent job at making the customer feel like the most important part of her day and she always has a big smile and is very enthusiast about her work. She must re More

by Librarybobcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Print
Nov 16, 2024 -

Jones GMC responded

Thank you for your review and kind words for Nicole! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones GMC. Jones GMC Management Team

November 14, 2024

Easy-to-use friendly service everyone was kind and eager to help with any questions More

by clinvil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins, Spencer Westbrooks
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Nov 16, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

November 14, 2024

Great Seevice. Checked all recalls for me. Worked out the wiper blade cost. All Good More

by cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold
Print
Nov 16, 2024 -

Jones GMC responded

Thank you for the kind words for our service department, Cindy! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

November 13, 2024

Moving up from Florida and this being my first time at Jones I found them very polite and efficient and look forward to giving them my business for now on, thank w More

by edithstone154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
Print
Nov 14, 2024 -

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

November 12, 2024

We TYPICALLY do not enjoy car buying. The pushy condescending attitudes. Can wholeheartedly say we got none of that from anyone. Extremely friendly and helpful. Sarah is our go to girl fr More

by nancy_boatwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah
Print
Nov 14, 2024 -

Jones GMC responded

Thanks for your feedback on your recent visit to Jones GMC. It's great to hear that we were able to assist you and that you had such a positive experience. Jones GMC Management Team

November 10, 2024

The salesman was very nice,knowledgeable,professional and very understanding about my particular needs and requirements. Overall a great experience. Thanks More

by tristateinsulation
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison, Melvin Pipes
Print
Nov 11, 2024 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

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