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Jones GMC

Savannah, TN

Overview
Reviews
4.7
496 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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Showing 496 reviews

September 29, 2024

Change my brakes lights came on but went off by self asked to reset my brake monitor $190 later said they reset it but wasn't. So won't be back . They haven't changed still ripping people off More

by jerryallen1770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Westbrooks
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Oct 02, 2024 -

Jones GMC responded

Jerry, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Starla Shaw Jones GMC Management Team (731) 925-4923

September 27, 2024

Romeo was a great help! He is very polite and kind. He did a great job showing us vehicles. Sam helps with our finances and was pleasing to talk with. We kept them late, More

by diannw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romeo
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Sep 27, 2024 -

Jones GMC responded

Diann, we are very happy to hear that Romeo provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

September 25, 2024

Being on hold for the service department 12 minutes and still not speaking to anyone is not really acceptable! More

by mkalsta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
Print
Sep 26, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your service experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

September 22, 2024

Made the process of buying my wife’s vehicle a very pleasant experience and the service was great. More

by BUMANM1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda, Anthony Benton, James Gray
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Sep 23, 2024 -

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

September 19, 2024

Nicole is always taking care of me when I bring my vehicle in. She is a friendly face and the reason I keep coming back! More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Print
Sep 19, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicole met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

September 10, 2024

They have always worked with us on all things. This is our 3rd car from them. More

by Brock thompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Trusty
Print
Sep 11, 2024 -

Jones GMC responded

Hello Brock: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jones GMC Management Team

September 09, 2024

Requested service completed without issue, all concerns addressed and tended to. Service department is much improved from when we first purchased our vehicle. More

by MATTHEW.MANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold
Print
Sep 09, 2024 -

Jones GMC responded

Thank you, Matthew, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jones GMC Management Team

September 08, 2024

Excellent communication! Excellent service! They found the problem and fixed it for half the price More

by Lrooker12002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Spencer Westbrooks
Print
Sep 09, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

September 08, 2024

Jones GMC was by far the best dealership that we have delt with. They was quick and easy to work with. More

by johnson99hannah99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romeo was the salesman: five star review. , Chris Christenson
Print
Sep 09, 2024 -

Jones GMC responded

Thank you for your very kind review, Hannah. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

September 07, 2024

Wes in sales and Nichole in service, top notch folks for a top notch dealership. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda, Wes Cummins, Aereal Westbrooks, Nicole Thompson
Print
Sep 09, 2024 -

Jones GMC responded

Thank you, Scott, for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

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