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Jones GMC

Savannah, TN

Overview
Reviews
4.7
496 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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Showing 496 reviews

June 11, 2025

Do not trust this dealership. Warranty forever is a scam. Have had nothing but issues with the vehicle since purchased. I have owned the vehicle for 6 months and needs a new engin More

by smc9110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelan Davison, Adam Johnson, Spencer Westbrooks, Samantha Devlin
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Jun 11, 2025 -

Jones GMC responded

We're very sorry to hear about your experience and the frustration you've faced. This is not the experience we want for any of our customers, and we understand how serious and upsetting this situation is. Warranty coverage issues can be complex, especially when dealing with third-party providers, but we want to do everything we can to support you. Please consider reaching out directly to me at 731-925-4018 so I can review the details of your case and advocate on your behalf. We value your feedback and would truly appreciate the opportunity to investigate further and try to make things right. -Bethany, Director of Marketing, PR, & Community Outreach

June 10, 2025

My name is Isabell Clemons I love shopping at Jones they do everything that they can to put you in a vehicle More

by isabellclemons.ic@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bullock
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Jun 11, 2025 -

Jones GMC responded

Thank you, Isabell! We're glad to hear that you love shopping at Jones and that our team goes the extra mile to help you get into the right vehicle. We truly appreciate your loyalty and kind words!

June 10, 2025

I am going to try another dealership for my next service. Thank you very much. More

by kknight9244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Thompson, Spencer Westbrooks
Print
Jun 10, 2025 -

Jones GMC responded

Thank you for your honesty. We're sorry to hear that your experience didn't meet expectations, but we appreciate you giving us a chance. If there's anything we can do to improve or assist in the future, please don't hesitate to reach out to me at 731-925-4018. Wishing you the best with your next service experience! -Bethany Franks, Director of Marketing, PR, & Community Outreach

June 02, 2025

They treated me with respect and took care of all of my automotive needs in a reasonable amount of time More

by TKP1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold, Jessica McDaniel
Print
Jun 10, 2025 -

Jones GMC responded

Thank you for the kind words! We're glad to hear you were treated with respect and that we were able to take care of your automotive needs efficiently. We appreciate your business and look forward to serving you again!

June 01, 2025

We could not have asked for a better experience with the purchase of our truck. Everyone we dealt with went over and above for us. More

by bonvillekaren1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Jetton, Davius Prather, Samantha Devlin
Print
Jun 10, 2025 -

Jones GMC responded

Thank you so much for the wonderful feedback! We're thrilled to hear that your truck-buying experience exceeded expectations and that our team went above and beyond for you. Enjoy your new truck, and thank you for choosing us!

May 27, 2025

Davius was very helpful and very nice. He made sure we got what we wanted. He was great to work with! More

by DGSANDUSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks, Davius Prather, Samantha Devlin
Print
May 29, 2025 -

Jones GMC responded

Thank you for the kind words! We're so glad Davius was able to help you get exactly what you wanted. We appreciate your business and hope you enjoy your new vehicle!

May 26, 2025

Had a very good, fast and efficient service department. Spencer was very professional and friendly. Great customer service. More

by magoo_ref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
Print
May 27, 2025 -

Jones GMC responded

Thank you for the fantastic feedback! We're glad to hear you had a fast and efficient experience with our service department. We appreciate your support!

May 25, 2025

The team was willing to work with me to get to a deal. Thanks to Davius for the help! More

by ColemanG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davius Prather, Phillip Prather, Paul White, Elizabeth Horner
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May 27, 2025 -

Jones GMC responded

Coleman, Thank you for the great review! We're glad our team was able to work with you to make a deal happen. Enjoy your new ride!

May 21, 2025

Always a pleasure doing pleasure with these guys always professional and knowledgeable about things with vehicles More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson, Spencer Westbrooks, Chris Christenson, Aaron Bullock, Paul White, Jessica McDaniel
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May 22, 2025 -

Jones GMC responded

Thank you! We appreciate your continued support and are glad to hear our team provides a professional and knowledgeable service. Always a pleasure!

May 15, 2025

Easy to make a appointment didn’t take very long and always offers snacks and drinks More

by ashleym.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold, Jessica McDaniel
Print
May 16, 2025 -

Jones GMC responded

Thank you! We're glad you had a smooth and quick experience—and enjoyed the snacks and drinks too! We appreciate your support and look forward to seeing you again!

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