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Jones GMC
Savannah, TN
474 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 474 reviews
August 05, 2023
The office booked my appointment at 12pm knowing that’s when everyone takes lunch. I get there and the rep in the office asks me to confirm it. I show him the confirmation email from Jones. He tells me I h when everyone takes lunch. I get there and the rep in the office asks me to confirm it. I show him the confirmation email from Jones. He tells me I have to come back in an hour because no one is there. Then—it was $85?!?! For JUST an oil change?!?!? Nothing else. When I said something “well everything has gone up” no y’all putting a buck in your pocket. I can’t wait to get rid of my car and buy from another dealer. More
by DEVONA.HAMM1989
Verified CustomerEmployees Worked With
None—it was service and I don’t know their names. They all suck 🤷🏻???
August 05, 2023
over priced parts and labor not up front about pricing and just ä straight up rip off. id hate to be ä single mother with three kids and have to come to this dealership. prices like yours is why elder and just ä straight up rip off. id hate to be ä single mother with three kids and have to come to this dealership. prices like yours is why elderly people have to sell their medications just to get thier car worked on More
by danski2009
Employees Worked With
Carla Bizzell
July 31, 2023
I have used this location two times to service my truck. Oil change and what ever else they do. First time after changing oil I had an oil drip and I couldn’t tell where it was coming from so I took truck b Oil change and what ever else they do. First time after changing oil I had an oil drip and I couldn’t tell where it was coming from so I took truck back to the service department and they told me it was the drain plug. The second time I talked to service person and told them and ask them to pay extra attention so it wouldn’t happen again. So far so good. More
by m.smith.77
Employees Worked With
Wesley Williams, Melvin Pipes
July 30, 2023
I did not get a car detail that I was promised And I was so very important until I signed the papers Then they had no more use for me was so very important until I signed the papers Then they had no more use for me More
by donnahembree
Employees Worked With
Lamont Robinson, Carla Bizzell, Melvin Pipes
July 29, 2023
Professional, timely, great service. The service department checks in on waiting customers regularly so you don’t sit there wondering what’s happening. The service department checks in on waiting customers regularly so you don’t sit there wondering what’s happening. More
by JANIEJENKINSRETIRED
Employees Worked With
Service Department
