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Jones GMC
Savannah, TN
473 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 473 reviews
Verified Customer
July 20, 2022
They falsely advertised the 2016 Kia Sorento I purchased. It was priced over book value but I was willing to pay a little extra to get everything I wanted on it only to find out it didn’t have all the option It was priced over book value but I was willing to pay a little extra to get everything I wanted on it only to find out it didn’t have all the options listed. The sunroof broke on the second day and Carla Biznell assured me I would get a call from the service manager and almost 2 weeks later, I’m still waiting. Do not buy from here!! They will rush you with looking and test driving the vehicle. More
by tmarlow92
Employees Worked With
Carla Bizzell, William Jetton
May 13, 2022
Tyrus was a pleasure to work with. Since I was purchasing the truck online, Tyrus was my eyes and ears. He did a great job of sending pictures and videos which was very helpful in ma Since I was purchasing the truck online, Tyrus was my eyes and ears. He did a great job of sending pictures and videos which was very helpful in making my decision. Best car buying experience I’ve ever had. Highly recommend this great team. More
by Led66
Employees Worked With
Kelly Coy
September 13, 2021
Jones Buick participates in the Kelly Blue book Instant Cash Offer Program- they should not be a part they do not abide by the offers provided, not even close! I was given a $8,357 special offer. The nex Cash Offer Program- they should not be a part they do not abide by the offers provided, not even close! I was given a $8,357 special offer. The next day they said we would give me $5,200 dishonest business practices. Do not participate if you are not going to go along with program. PREDATORY More
by gradstu4now
Employees Worked With
Kelly Coy
March 21, 2018
Bad service after sale Bought a used truck with 1 key and no key fobs. I was promised, in writing, 2 key fobs in 3-5 days. Called after a week and no fobs, was told they wou Bought a used truck with 1 key and no key fobs. I was promised, in writing, 2 key fobs in 3-5 days. Called after a week and no fobs, was told they would call when they came in in 3-5 more days. I called back after 10 days and was told they had 1. I said I was promised 2, " 3 days and we'll call you"... 7 days later, I'm still polite, and ask if there's an update. Some kind of manager said I'll call you back in just a min when I figure out what's going on. Never got a call back. Been over a month now and everything in writing is void now... I'm really not worried about the $200 dollars worth of fobs/programming, I'm just very disappointed in the service I received and lack of customer priority after sale. No service for 2 key fobs worth a bad review? More
by 1415matt
Employees Worked With
Manager
June 07, 2017
A wonderful experience Brandon was a pleasure to work with. Talked with him numerous times over the phone before making the 18 hour trip to purchase the car. The car was ex Brandon was a pleasure to work with. Talked with him numerous times over the phone before making the 18 hour trip to purchase the car. The car was exactly as he described it. We are very happy with the car and would highly recommend Jones Ford to anyone looking to buy a car. The dealership was clean and the staff was extremely friendly. Samantha explained all the finance information very thoroughly. More
by Illinois
Employees Worked With
Brandon And Samantha
May 28, 2017
ENJOYED BUYING Ist time in 65 yrs Enjoyed buying a car . Chris an Channing made the Sales side fun an enjoyable . Angel made going thru finance great instead of drea Ist time in 65 yrs Enjoyed buying a car . Chris an Channing made the Sales side fun an enjoyable . Angel made going thru finance great instead of dreadful . Enjoyed all aspects WILL DO again ! More
by HONEYBROWN
Employees Worked With
Chris Quigley Channin Hatton n Angel in finance
October 20, 2015
Great Sales Rep Paul Abrams did a great job. He came and picked up my car from my workplace so I didn't have to miss work. Then he brought it back when it was finis Paul Abrams did a great job. He came and picked up my car from my workplace so I didn't have to miss work. Then he brought it back when it was finished. More
by cdb4480
Employees Worked With
Paul Abrams
