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Jones GMC

Savannah, TN

Overview
Reviews
4.7
496 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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Showing 496 reviews

February 21, 2025

Very fast service and everyone was so polite. I will be back for my next service. More

by Neasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson, Spencer Westbrooks
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Feb 23, 2025 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

February 21, 2025

Service staff was excellent, very accommodating and responsive to all of my request! The support staff were also very helpful and friendly!!!! More

by miltonallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson, Spencer Westbrooks
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Feb 21, 2025 -

Jones GMC responded

Thank you for your kind words! We're thrilled to hear that our service and support staff provided an excellent, accommodating, and responsive experience. We appreciate your support and look forward to assisting you again in the future!

February 20, 2025

This dealership is so great this is my fifth time buying with them. They are so nice and helpful there and they make sure I get everything I’m looking to get with each experience with them. I wouldn’t use a More

by jmcclendon87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Pipes, Kelsey Trusty
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Feb 20, 2025 -

Jones GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jones GMC Management Team

February 19, 2025

Great service with exceptional personable customer service. They always take the best care of my vehicles More

by Matthew Briney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold
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Feb 19, 2025 -

Jones GMC responded

Matthew, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

February 16, 2025

Good experience people friendly service was ok got in and out in a short time More

by lzfsd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Print
Feb 17, 2025 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

February 13, 2025

HORRIBLE communication. Basically non-existent. The buying experience was worse. I just did not complain. Afraid for retaliation. Still am. More

by Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Westbrooks
Print
Feb 13, 2025 -

Jones GMC responded

We're truly sorry to hear about your experience and your concerns. Customer satisfaction and clear communication are very important to us, and we regret that we did not meet your expectations. We'd appreciate the opportunity to address your concerns and make things right. Please feel free to reach out to our Customer Service Manager, Bethany, at 731-925-4923. We want to ensure a better experience moving forward.

February 13, 2025

I had bought several vehicles from this dealership and I have always been treated great. I would highly recommend them. More

by Dannyw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
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Feb 13, 2025 -

Jones GMC responded

Thank you for your continued trust and support, Danny! We're thrilled to hear that you've had great experiences with us over the years. Your recommendaion means a lot, and we look forward to assiting you again in the future!

February 12, 2025

Pleased with the service I have gotten at Jones. I will be a return customer. More

by SMITHN1
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
Print
Feb 13, 2025 -

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

February 09, 2025

Jones GMC always takes care of me. I bought a car from the in 2020. So when I needed another one I knew where to go. More

by b4and6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romeo, Ashley Pineda
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Feb 09, 2025 -

Jones GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jones GMC Management Team

February 05, 2025

I talked with Phillip by phone. When I arrived i was met by Kelsey we went over details and when the car arrived we went for a test drive .Started paper work and stayed with Kelsey u More

by bnewcomb1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Trusty
Print
Feb 05, 2025 -

Jones GMC responded

Thank you for your business and this review. We're happy to hear Phillip, Kelsey, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

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