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Jones GMC

Savannah, TN

4.6
493 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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493 Reviews of Jones GMC

November 05, 2024

Spencer was amazing to deal with! ! Thank you for the amazing customer service! I’ll definitely be back for all my service needs!! More

by Pflatt1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
Report | Print
Nov 07, 2024 -

Jones GMC responded

Thank you for the five-star review for our service department. It's great to hear about your excellent experience with Spencer here at Jones GMC. Jones GMC Management Team

November 05, 2024

Great place to get a car . there so nice and do there best to make you happy More

by rowland.deborah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Christenson, Kelsey Trusty
Report | Print
Nov 07, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC, Deborah. We appreciate your business and hope to see you again soon. Jones GMC Management Team

October 28, 2024

Jones was great to deal with. There was some miscommunication in the beginning but the sales manager made it right and worked with us to get us what we needed. Would definitely More

by kyarbrough3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Cummins
Report | Print
Oct 28, 2024 -

Jones GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. Please provide the best way to contact you and I will make sure to follow up. Starla Shaw (731) 925-4923 Jones GMC Management Team

October 27, 2024

Overall great experience! Wes is a great guy and I couldn't have been happier with my purchase! More

by Cameron Moody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LeeAnn Deardeuff, Wes Cummins, Nicole Thompson
Report | Print
Oct 27, 2024 -

Jones GMC responded

We are so glad that Wes had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jones GMC Management Team

October 27, 2024

Tried to fix everything as cheap as possible, without fixing the actual problem. Said it was the alignment, then said it was the tires. So i just took the vehicle to Roger’s muffler to diagnose the probl More

by Constructionguy98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer Westbrooks
Report | Print
Oct 31, 2024 -

Jones GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Starla Shaw Jones GMC Management Team (731) 925-4923

October 24, 2024

If I would complain about anything it would be the long wait times sometimes. My last visit took 3 hours. More

by DEENALYNNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gray, Nicole Thompson, Matt Sharp
Report | Print
Oct 25, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

October 23, 2024

Romeo and Phillip and the rest of the staff made me fill right at home good people to work with to get your NEW VEHICLE More

by RANDYMINCY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip
Report | Print
Oct 24, 2024 -

Jones GMC responded

Thank you so much for your wonderful review! We are thrilled that Romeo and Phillip had the opportunity to provide you with great service. We thank you for choosing Jones GMC! Jones GMC Management Team

October 23, 2024

The staff is very friendly and willing to go above and beyond to make customers happy. More

by cscott93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Scott, Nicole Thompson, Spencer Westbrooks
Report | Print
Oct 23, 2024 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

October 21, 2024

Service was good as far as I could tell I only had a service done on Friday More

by ? Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Oct 21, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

October 21, 2024

I always have a great experience at Jones GMC. The people at the service desk are so kind and helpful. Great service More

by Has2run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson, Christian Arnold
Report | Print
Oct 22, 2024 -

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

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