Jones Junction Pre-Owned Superstore

My experience was wonderful and the process was quick and smooth, Charlie has followed up with me and made sure everything is perfect with my car, I couldn't be happier with the service. smooth, Charlie has followed up with me and made sure everything is perfect with my car, I couldn't be happier with the service. More

Overall a very good experience. The salesman was good and responsive but not pushy. He was very experienced and knew the product well. The only thing was I had to ask for the CarFax several times, so I and responsive but not pushy. He was very experienced and knew the product well. The only thing was I had to ask for the CarFax several times, so I could not rate this deal as great. The vehicle seems to be very good and what I wanted. More

Mr. Don Jackson was polite, informative and has a wonderful sense humor. He helped establish a relaxed atmosphere which was most appreciated. His co-workers, Melisa, the receptionist, and John, his wonderful sense humor. He helped establish a relaxed atmosphere which was most appreciated. His co-workers, Melisa, the receptionist, and John, his boss, were both friendly and helpful. We sold our Santa Fe(which we had purchased at Jones Junction in 2004) to them and we plan to go back to them when we need another car. The service from all departments over the years has been good. More

I bought my last car at Jones so when I was ready to buy another car I went to Jones because of the great experiences I received in the past. I was not disappointed!! Charlie Wrencher was very helpful and p another car I went to Jones because of the great experiences I received in the past. I was not disappointed!! Charlie Wrencher was very helpful and patient when showing my wife and I an assortment of cars. When we narrowed it down to the car we wanted, Charlie assisted us as we went through our vehicle Inspection list. When we sat down to discuss the price there was no high pressure selling. I would highly recommend Charlie when looking for a used car!! More

I came in to have my car looked at to determine it's worth, not expecting to buy anything. The salesman that I worked with was very happy to help me and was very helpful and polite. He found a vehicle t worth, not expecting to buy anything. The salesman that I worked with was very happy to help me and was very helpful and polite. He found a vehicle that worked for my price range and made it happen, when I didn't think that it would. More

The people at Jones were really great. My wife needed a new car and because of our budget we had to go with a used car instead of new (we had always bought new previously). I had done some homewark and fou new car and because of our budget we had to go with a used car instead of new (we had always bought new previously). I had done some homewark and found a used Pontiac on their website that was in our budget. We took it out for a test drive and found that it wasn't the car for us, to little headroom and the rear had a lot of noise. Back at the dealership they asked what we were looking for and I told them that we wanted an American made car from an American car company with as little mileage as possible, and for our payments to be no more than the figure we were comfortable. They informed us they had just gotten in a 2009 Chevy Malibu with only 41,000 miles on it and when we figured our finances we were within our budget. The car was just being inspected and serviced and they said they'd hold it for us to come back to test drive. My wife took it out the next day and loved it. We noticed though that the passager rear view mirror housing was damaged. They have assured us that it will be repaired. Overall we are very happy with our experience at Jones and with our first used car. More

Could not be happier with my recent purchase at Jones Junction. Tom was great to work with, and didn't pressure me into anything. Also have my engine guaranteed for life and free oil changes!! I would (a Junction. Tom was great to work with, and didn't pressure me into anything. Also have my engine guaranteed for life and free oil changes!! I would (and have) recommended Jones, and Tom to my friends who are also looking to purchase cars. More

I just bought my preowned Jeep Liberty at Jones Preowned Superstore and i love it! Our salesman was great. He was very knowledgable about the different vehicles and went out of his way to make sure we liked Superstore and i love it! Our salesman was great. He was very knowledgable about the different vehicles and went out of his way to make sure we liked the car we got. The finance men were great also, they got me out of a real bind. I would recommend jones to anyone! You cant beat Jones for a Lifetime! More

Overall I feel fairly satisfied with the dealership. There are some concerns I wasn't real comfortable with. I'm confused about warranty given on the used car I bought. Mr Johnson explained a "Secret w There are some concerns I wasn't real comfortable with. I'm confused about warranty given on the used car I bought. Mr Johnson explained a "Secret warranty" given on used cars. Even after asking him to explain it a second time I'm still confussed. He provided a printed paper describing different warranty periods for different manufactures. I understood from his explaination that this would be the warranty provided by Jones Junction. But after speaking to the "finance Man". He explained that there was an extended warranty offered for $1950.00. Now I'm even more confussed. There a few other items I'm not satisfied with. There is some cosmetic situations with the car that I did not notice for a few days. The car is used so I will have to live with it. Also I didn't like the price game about the car. There was a reconditioning fee added to the price ,so I got focused on negotiating it and not the price of the car itself. I feel it caused me to pay more for the car. The manager did try to satisfy me with some repairs that will be done in the future. This make me feel better. Mr Johnson did give me a Carfax for me to look at before I bought. But tha Carfax was not complete with all damage on the vehicle. More

My experience at Jones Junction, saturday, April 30, 2011 was great. Matthew Eubanks was very helpful and patient with me. I was very impressed with the customer service Matthew and other employee's displ was great. Matthew Eubanks was very helpful and patient with me. I was very impressed with the customer service Matthew and other employee's displayed while I was there. I would recommend all of my friends and family to shop at Jones Junction. More